Luxury Retail Sales Supervisor

For over 90 years BOGNER has stood for passion, sports and fashion. What Willy Bogner, Sr. & his wife Maria began as a modest endeavor in 1932, has evolved over the decades into a global "Alpine Luxury" brand with its unmistakable B zipper. Maria Bogner created the unique concept of the BOGNER brand in the 1940s: a perfect symbiosis of sports and fashion. In line with this vision, the BOGNER collections every season are a current interpretation of the modern zeitgeist with a nod to the brand's heritage. With each collection, BOGNER stands for function and performance, always expressed with style. Ever evolving, always surprising with the unique BOGNER twist, the brand remains as contemporary today as it was at its founding.

Driven by passion and innovation, BOGNER of America has evolved from its humble beginnings as a small production facility in Newport Vermont, into a prosperous independent subsidiary. Whether you find it at the top of a North American Ski resort, the renown Gorsuch catalog, or the streets of Soho, the capital B continues to be a symbol of luxury, performance, and style. Ever evolving and always surprising, BOGNER continues to combine a strong heritage with innovation to shape the future of Sport Fashion.

BOGNER of America was established in 1973. Current North American headquarters are located in NYC's SoHo.

Job Summary: The Sales Supervisor assists the management team in their effort to achieve store sales and maximize profitability through the effective supervision of the store team and application of company policies and procedures. Supports and guides associates by providing daily training, motivation, and tools necessary for success, while maintaining high level of sales. Promote and encourage professional development of the sales team.

Essential Functions and Responsibilities:

• Partner with and assist the Store Managers in all aspects of the store functions - sales generation, people development, merchandising and operations.
• Drive percentage of sales
• Coach and develop sales associates to drive sales on the floor
• Learn all POS functions, including end of day reporting and cycle counts/inventory management
• Oversee customer service issues as needed
• Open and close the store in absence of Store Manager
• Welcome customers into the store; engage in friendly conversation; answer any inquiries
• Check store voicemails daily and return calls in a timely manner
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain visual standards of store at all times
• Be knowledgeable about in-store and Ecomm product
• Assist with receiving of shipments

Qualifications: High school diploma and 3+ years of relevant experience in high-end retail. Must be able to work weekends and some holidays.

Required Knowledge, Skills and Abilities:

• Communicate with and assist all types of customers using clear and appropriate language
• Strong social and selling skills
• Polite attitude, even in demanding situations
• Professional and grammatically correct emails sent to customers
• Attention to detail
• Professional image

Physical Demands: In general, a moderate degree of physical stamina is required to perform the essential functions of this job. The employee is regularly required to move around the store, and prolonged periods of standing are often necessary. The employee frequently reaches with hands and arms, with some bending and twisting, to unpack boxes and to retrieve and hang merchandise. Stress may result from work demands, including busy holiday seasons and interaction with difficult customers.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All of the listed functions are important and are in no particular order. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $ $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person