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Accounts Receivable Clerk

2 weeks ago

Dallas, Texas, United States Purvis Industries Full time

Accounts Receivable Associate

This role is responsible for account receivables through the collection of past due balances, troubleshooting discrepancies, and providing exceptional customer service to internal and external customers.

Duties and Responsibilities

Accountable for reducing delinquency for assigned accounts

Calling customers directly to request payment status on past due invoices

Promptly and accurately responding to customer disputes (pricing, quantity, etc.)

Investigate customer accounts with discrepancies/credit balances

Employing various tactics to prevent past-due balances and aged discrepancies:

Maintaining current contact information for customers

Quickly resolving any customer payment advice omissions

Resolving any application errors

Field calls from customers, operational partners, and sales team members concerning various accounts receivable topics

Documented collection efforts in an organized manner using accounting system features

Assist with application of customer payments when necessary

Quickly respond to requests to raise customer credit limits

Assist manager in determination of whether blocked customers should have their ordering status restored

Workplace

This position will support our Finance team. It is eligible to work a hybrid schedule, generally requiring work in-office three days per week (five-day per week in office during probationary period). This position is based out of our headquarters in northwest Dallas, TX.

Accounts Receivable Associate requirements and qualifications:

Required:

Minimum of three of years' work experience

Basic understanding of accounts receivable accounting flows

Solid communication and interpersonal skills

Ability to manage and prioritize multiple tasks and deadlines

Attention to detail and accuracy

Preferred:

Five years of experience in financial back-office environment

Two years of credit/collections experience

Analytical/data skills (familiarity with Excel, database queries, etc.)