Technical Program Analyst

Overview
As the Technical Program Analyst, you'll help drive Concora Credit's Mission to enable customers to Do More with Credit – every single day.
The Impact You'll Have At Concora Credit
The Technical Program Analyst helps ensure data is available to support business decisions and processes. You'll understand our client's data needs and translate those into detailed business use cases and structured requirements for the delivery teams. You'll collaborate with a wide variety of technical and business stakeholders to deliver high-quality technical process documentation, functional and non-functional requirements, testing and analytics. Clear and thorough solutions analysis and documentation are key aspects of the role.

This position is located at our Beaverton, OR office and has a hybrid schedule. We're onsite Monday through Wednesday.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More We're an established company with over 20 years of experience, but now we're taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities
As our Technical Program Analyst, you will:

• Function as the primary point of contact between Information Technology, Enterprise Data and internal lines of business within Concora.
• Understand our Information Technology needs, translate those into structured requirements to enable story creation that feeds delivery teams operating in Agile Scrum, Kanban.
• Have ability to write SQL queries in researching and analyzing data in support of business functions, process knowledge, and systems requirements.
• Be responsible for business process analysis, requirements management and data discovery.
• Be the liaison between business groups and technical teams in the development and delivery of systems projects and enhancements.
• Analyze business processes, develop requirements, author project documentation, assist with software testing, work closely with development partners and coordinate the deployment of enhancements.
• Work with cross-functional teams consisting of engineers, vendors, business, and operations representatives.
• Collaborate with a wide variety of technical and business stakeholders to deliver high-quality product and process descriptions, business and functional requirements, testing, and assist in the development of business cases.

These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications
Requirements:

• 3+ years of professional experience working in or managing cross-functional teams, ideally within an enterprise data environment
• A bachelor's degree in Technology, Business, or a related field is preferred.
• Experience with the following: Agile frameworks: Sprints and Kanban.
• Ability to use SQL to mine enterprise data, identify gaps, define data field(s) in support of development tasks, and highlight opportunities to streamline processes.
• Experience with capturing data requirements with business partners, including capturing business logic in the form of Source to Target Mappings, producing data flows, and process flow diagrams.
• Familiarity with modern data principles, including information architecture, data modeling, data lakes, warehousing, and operational data stores.
• Understanding of data services and core functions, and ability to communicate that to the business.
• Experience defining and documenting Features, and User Stories.
• Proficiency in Excel and other tools to perform ad-hoc analysis and list visualizations.
• Experience using Azure DevOps or a similar tool for requirements management.
• Familiarity with Microsoft stack technologies and Cloud Data Warehouse (SQL Server, Azure, Databricks).
• Work with Data Product Owner in prioritizing and managing backlogs.
• Strong interpersonal and communication skills (both oral and written) with customer service orientation; ability to discuss technical topics with a non-technical audience.
• Possess business acumen and the ability to work closely with all levels of employees and management.
• Experience with business process improvements and methodologies is preferred.
• Experience in financial services or servicing operations is desirable.

What's In It For You

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit is an equal opportunity employer (EEO).

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