front desk

1 week ago

Mankato, Minnesota, United States Young Mens Christian Association Of Mankato Full time $36,000 - $42,000 per year
  • Engage in active listening with members and program participants to build relationships, understand member's goals and interests, and ensure that each member or guest has a positive experience.
  • Conducts tours for potential members.
  • Enters member information into computer with accuracy.
  • Helps to maintain a clean and orderly work environment.
  • Understand and enforce all applicable YMCA policies.
  • Operate membership software and all necessary office equipment.
  • Assist in the sale of YMCA programs, services and product to members, guests, and participants.
  • Assist in handling and resolving member, guest and participant concerns and inform appropriate team member or manager of unusual situations or unresolved issues.
  • Responsible for maintaining towels at Member Services.
  • Follow all YMCA policy and procedures including Child Abuse Prevention.

  • Any other duties as assigned by the Membership Service Coordinator or Membership Director.

  • High school diploma or equivalent required.

  • One to two years related experience preferred.
  • CPR, First Aid, AED certifications must be completed within 60 days of hire (YMCA provided).
  • Must be able to work in a high-paced environment and be efficient at multitasking.
  • Requires the ability to recognize and handle a variety of situations as they arise.
  • Ability to establish and maintain positive relationships with staff, volunteers, YMCA members, the general public, and people of diverse backgrounds is essential.
  • Strong communication, customer service and problem solving skills
  • Demonstrated interpersonal communication and problem solving skills.
  • Willingness to work with people of diverse backgrounds.
  • Computer skills and knowledge of Microsoft Word, Excel, and PowerPoint
  • Never been convicted of any child abuse including sexual abuse

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