Manager

2 weeks ago

Boylston, Massachusetts, United States Dunkin | Worcester Donuts, Inc Full time $50,000 - $60,000 per year

RESTAURANT MANAGER

Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards.

Responsibilities Include:

Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe certification.

Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

Able to clearly express oneself verbally and in writing (English)

Math and financial management

Restaurant, retail, or supervisory experience

At least 18 years of age (where applicable)

High school diploma (or equivalent)

Required Competencies

Guest Focus – anticipate and understand guests' needs and exceed their expectations.

Passion for Results – set compelling targets and deliver on commitments.

Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.

Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.

REQUIREMENTS
  • 21+ years old

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

  • Landscape/Snow Account Manager

    6 days ago

    Boylston, Massachusetts, United States LEI Corporation Full time

    LEI Corporation located in Boylston, Ma has been serving commercial properties throughout Southern New England with the highest quality service of landscape and site construction since 1987. LEI is looking for an experienced professional who is self-motivated, organized, and detailed orientated to join our team.Key Duties:The Landscape Maintenance/Snow...

  • Senior Manager, Operations

    1 week ago

    West Boylston, Massachusetts, United States Bunzl plc Full time $80,000 - $120,000 per year

    Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you'll not only be able to find the adventure you are looking for today, but can be confident that new opportunities will be there for...

  • Janitorial Account Manager- 2nd Shift

    2 weeks ago

    West Boylston, Massachusetts, United States Cushman & Wakefield Full time $59,500 - $70,000

    Job TitleJanitorial Account Manager- 2nd ShiftJob Description SummaryThe Janitorial Account Manager is a position within the line of operations of C&W Services. The incumbent is responsible for the management of the assigned accounts, and the supervisors assigned to each account. Specific responsibilities include work-scheduling of all account personnel,...

  • Ops Administrator I

    2 weeks ago

    Boylston, Massachusetts, United States FedEx Full time

    Minimum EducationHigh School Diploma or GED requiredMinimum ExperienceNone Required.Knowledge, Skills, and AbilitiesGeneral business skills such as typing; data entry and review; and use of phone, copier, and fax.Software skills, including use of Microsoft Office software and web-based applications.Customer service skills necessary to effectively and...

  • PGA WORKS Fellowship

    14 hours ago

    Boylston, Massachusetts, United States PGA Reach Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Since 2017, our focus on Inclusion, Veterans and Youth Development, has fostered countless partnerships and friendships across New England and our team is proud to offer a unique opportunity...

  • Market Operations Director

    2 weeks ago

    West Boylston, Massachusetts, United States Bunzl Distribution NA Full time $120,000 - $180,000 per year

    TheDirector of Operationswill show accountability and ownership of the day-to-day management of the warehouse Operations team for a Market consisting of 4 warehouse locations. This person will demonstrate remote leadership competency and motivate and engage employees at all levels of the operation.Your career path has many avenues available for you to...

  • Armed Driver Guard

    3 days ago

    West Boylston, Massachusetts, United States Loomis Armored US, LLC. and Loomis International (CA) Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Market Operations Director

    3 days ago

    West Boylston, Massachusetts, United States Bunzl plc Full time

    TheDirector of Operationswill show accountability and ownership of the day-to-day management of the warehouse Operations team for a Market consisting of 4 warehouse locations. This person will demonstrate remote leadership competency and motivate and engage employees at all levels of the operation.Your career path has many avenues available for you to...

  • Public Benefits Coordinator

    4 days ago

    West Boylston, Massachusetts, United States Commonwealth of Massachusetts Full time

    SHERIFF'S OFFICE OF WORCESTER COUNTYPOSITION DESCRIPTIONPOSITION:  PUBLIC BENEFITS COORDINATOR (M-F) Fitchburg Community Justice Support CenterBARGAINING UNIT: CONFIDENTIALSALARY: $53,560GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:The Public Benefits Coordinator (PBC) will be part of the multi-disciplinary team at the Community Justice Support Center...

  • Dishwasher

    2 weeks ago

    West Boylston, Massachusetts, United States The Haven Country Club Full time $32,000 - $40,000 per year

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs...