Supportive Housing Coordinator

MARC, Inc. of Manchester is looking for a Full-Time Supportive Housing Coordinator in our Residential Department to oversee our new housing complex. The primary function of the position is to ensure that all persons served live in integrated, dignified and respectful residences and that services are provided in accordance with not only MARC, Inc.'s mission statement and philosophy but also with State and Federal mandated laws, policies and regulations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversees the daily operations in the housing complex.
• Implements, facilitates and promotes community integration, and personal growth to all persons served through the use of individualized supports.
• Assists the Residential Director in the intake/habilitation/discharge process for residents.
• Oversees DSPs in the housing complex and their scheduling, ensuring proper staff coverage.
• Directly supervises all DSPs working in the housing complex and completes all related managerial tasks including but not limited to approving timecards for payroll, completing corrective action and performance evaluations, etc.
• Works with families to maximize utilization of person served budgeted hours.
• Acts as a liaison to community agencies and procures necessary resources for persons served.
• Provides transportation to persons served whenever necessary and follows MARC, Inc. transportation policies and procedures.
• Communicates issues, progress and training needs to the Residential Director in a timely manner.
• Ensures the delivery of essential training to all staff and persons served and keeps training records in accordance with MARC Policies and Procedures.
• Utilize Therap for all program related documentation and ensures that staff are trained in its use and that it is utilized by staff in accordance to policy and procedure.
• Assists in the development, implementation and monitoring the Individual Plan for each person served.
• Through team process, ensure that goals of persons served are reasonable, achievable, and measurable.
• Ensures that the specific needs for each person served are addressed and met in an appropriate and timely manner.
• Ensures the timely completion of the Life Skills Assessment annually.
• Responsible for budget accountability and spending records.
• Keeps accurate and professional documentation and prepares reports regarding persons served in accordance with MARC Policies and Procedures and State guidelines. Completes administrative documentation and brings to the office in a timely manner.
• Serves as a designated liaison between physician and participant as needed, ensures the scheduling of all medical appointments for residents, and completes all related documentation.
• Ensures MARC Policies and Procedures and DDS standards at all times.
• Develops and explores natural supports in the community for all persons served.
• Provides 24-hour, on-call coverage as needed and carries a cell phone for emergency contact.
• Oversees remote services by assessing and quantifying people served's ability to utilize the services.
• Reviews and submits to Residential Director all electronic mileage ensuring timeliness and accuracy. Contacts staff to make any needed changes. Reviews and approves Paycom time records for all staff and clears exceptions within 48 hours.
• In partnership with agency HR, recommends staff hiring and termination to the Residential Director.
• Attends all required meetings (outside agency, staff, department, committee and specific resident meetings)
• Attends all applicable MARC training sessions and ensure trainings stay valid.
• Performs other duties as designated by the Residential Director.
• This job description is subject to change at any time at the discretion of the Residential Director

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent and a year in human services.
• Management experience preferred.
• Knowledge of agency policies and, State and Federal laws, policies and regulations.
• Knowledge of computer operations.
• Knowledge of management information systems.
• Ability to analyze situations and develop creative solutions.
• Ability to act quickly and remain calm in a crisis.
• Ability to relate well to others on an individual basis and in a group.
• Ability to train and consult with individuals both internally and within the community.
• Ability to communicate effectively both orally and in writing.
• Ability to organize, be flexible, keep a neat work area, and work independently.
• Ability to drive and have available a personal car.
• Ability to obtain and ensure CPR, First Aid, PMT Training and Medication Administration Certification through the Department of Developmental Services within six months of hire date and throughout duration of employment at MARC and to keep all trainings current.
• Must be able to complete all essential job duties, minimum qualifications, and physical efforts with or without a disability.

PHYSICAL EFFORTS:

• Frequent sitting, walking, standing, and driving.
• Ability to stand, sit, use a telephone, and type at a computer.
• Ability to lift and transfer up to 30 lbs. and occasional lifting of nonambulatory people.

WORK REMOTELY:

• No

MARC, Inc. of Manchester is a not-for-profit agency which supports people with disabilities in Manchester, Connecticut and surrounding towns since 1952. MARC, Inc. embraces the philosophy that all people should live, work, and play in their community, making friendships and contributions consistent with their skills and abilities. MARC, Inc. ensures access to and maximization of presence and participation in Connecticut town life, opportunities to develop and exercise competency, opportunities to make choices in the pursuit of a personal future, and good relationships with family members and friends, with respect and dignity.

MARC, Inc. of Manchester is an Equal Opportunity Employer