Room Attendant
2 weeks ago
Job FunctionJob functions describe the substance and most important responsibilities of the job.
1. Administration
· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
· Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
· Report any items missing from rooms and suites.
· Report all items in need of repair to supervisor and maintain equipment used in work.
· Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
· All lost and found are to be taken to the Housekeeping office as soon as they are found.
2. Support
· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to accurately report information.
· Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality, Inc.
3. Personal Effectiveness
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
4. Communication
· Understands and communicates the StepStone Mission and Core values.
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
· Works to resolve disagreements and is respectful of peers and co-workers.
EOE/M/F/V/D/
Requirements
5. These are required of every associate.
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, reading.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
Additional responsibilities specific to you are:
· Must have a comprehensive knowledge of all hotel departments and functions.
· High school education preferred. Relevant training and experience required.
· Additional language ability preferred.
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