Business Analyst

1 week ago

Doral, Florida, United States City of Doral Full time

The Business Analyst position serves as a liaison between the Information Technology Department and all city departments to ensure all technology solutions align with operational needs and strategic goals within all City Departments. This role is responsible for gathering and analyzing requirements, evaluating business processes, identifying areas for improvement, and delivering data-driven recommendations and reports to support decision-making across the organization.

This position reports to the IT Director, Data and Business Intelligence Manager, or designee.

This position is classified as exempt, full-time position with a 40-hour work-week.

Essential Functions
SPECIFIC DUTIES AND RESPONSIBILITIES

  • Identify strengths and weaknesses in departmental technology and business processes and recommend strategies to enhance operational efficiency.
  • Assist the department with the development of technology objectives based on the City's Strategic Plan.
  • Conduct studies of departmental operations, organizational structure, staffing, and workflows to identify opportunities for process improvement.
  • Identify repetitive workflows and recommend automation opportunities using AI and RPA.
  • Develop and document functional and technical specifications, user requirements, and project decisions.
  • Serve as a liaison between business users, IT staff, and vendors to gather requirements and ensure mutual understanding of project goals and constraints.
  • Lead pilot implementations and trials of new processes or systems, tracking and resolving issues as they arise.
  • Research and benchmark operations and best practices across municipalities and private organizations to guide solution design.
  • Analyze data, workflows, and feedback to determine root causes of system or process issues and develop appropriate solutions.
  • Design and propose business process models, prototypes, and system enhancements to improve process flow and performance.
  • Formulate and implement quality assurance methodologies and change management plans to support continuous improvement.
  • Coordinate and support the department's software training efforts and assist with user adoption of new technologies or enhancements.
  • Translate technical information into user-friendly terms and ensure clear communication with stakeholders at all levels.
  • Prepare flowcharts, diagrams, dashboards, and presentations to convey findings, solutions, or recommendations to leadership.
  • Support the design, testing, implementation, and ongoing maintenance of new and existing IT systems.
  • Participate in the evaluation of vendor proposals and coordinate project activities including meetings, documentation, and testing efforts.
  • Ensure projects and system changes align with the City's goals, governance policies, data standards, and security requirements.
  • Create and maintain documentation for business processes, system interfaces, performance metrics, and user guidelines.
  • Recommend innovative, integrated business and technology solutions that support citywide objectives.
  • Automate report generation and KPI dashboards using AI-assisted analytics tools.
  • Provide day-to-day system support, user guidance, and ongoing process evaluation to maintain efficiency and data integrity.

Additional Duties

  • Performs related duties as assigned.

MINIMUM EDUCATION AND TRAINING

  • A Bachelor's Degree in Computer Science, Data Analytics, or a related IT field from an accredited university.
  • Two (2) years of business or system analysis experience.
  • Certifications such as CBAP, PMI-PBA, or Agile Business Analyst are a plus.
  • Must possess a valid driver's license with an acceptable driving record.

Minimum Qualifications And Standards Required
Knowledge, Skills and Abilities:

  • Must be fluent in the English language. Ability to communicate in Spanish is a plus.
  • Must be computer literate with knowledge of Microsoft Office applications.
  • Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
  • Ability to use small office equipment, including copy machines or multi-line telephone systems.
  • Ability to use a computer for data entry and word processing.
  • Ability to make rational decisions through sound logic and deductive processes.
  • Ability to consistently perform detailed work.
  • Ability to work under tight deadlines and adjust to last-minute programming changes.
  • Ability to express oneself clearly, orally and in writing, and strong interpersonal skills.
  • Ability to maintain an effective working relationship with superiors, peers, and outside vendors.
  • Ability to make recommendations that impact the budget.
  • Ability to establish policies for using, acquiring and/or maintaining technology systems.
  • Ability to create plans for and guide the implementation of new technology systems.
  • Ability to be innovative, resourceful, and reliable; work within a team; excellent troubleshooting skills; and quickly learn various automated systems.
  • Strong documentation skills.
  • Ability to conduct research into a wide range of computing issues as required.
  • Demonstrate effective decision-making and problem-solving skills.
  • Must be a non-smoker.
  • The minimum requirements may be waived by the City Manager.

Physical Requirements

  • Ability to hear, make rational decisions and perform activities such as transcribing, viewing a computer terminal and/or extensive reading.
  • Ability to exert up to 20 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

  • Business Information Analyst II

    2 weeks ago

    Doral, Florida, United States Elevance Health Full time $71,984 - $117,792

    Anticipated End Date: Position Title:Business Information Analyst IIJob Description:Business Information Analyst IILocation: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement...

  • Junior Logistics Analyst

    2 weeks ago

    Doral, Florida, United States Falcon Farms Inc. Full time $60,000 - $90,000 per year

    About Falcon FarmsFalcon Farms is a leading fresh-cut flower distributor in the United States. Since 1987, we have grown to operate 10 production farms across Colombia and Ecuador, cultivating over 700 acres and employing more than 5,000 dedicated professionals. Our distribution hubs in Miami, Atlanta, Phoenix, Dallas, and Long Beach allow us to efficiently...

  • pricing analyst

    3 days ago

    Doral, Florida, United States Wild Fork Full time

    DescriptionPricing AnalystAs a Pricing Analyst, you will be responsible for supporting the Product Development team in determining and maintaining appropriate pricing for company products based on a variety of factors. You will get the opportunity to have direct impact on the business through your research, analysis and price proposals in a company that is...

  • Lead Logistics and Procurement Analyst

    2 weeks ago

    Doral, Florida, United States Dhara Consulting Group Full time

    TodaySecretUnspecifiedUnspecifiedLogisticsDoral, FL (ON-SITE/OFFICE)MANTECH seeks a motivated, career and customer-oriented Senior Procurement Analyst to join our team in the Doral, FL. Responsibilities include but are not limited to: Maintains accurate and compliant audit files, entering and tracking procurements in corporate purchasing systems and...

  • payroll & benefits analyst

    3 days ago

    Doral, Florida, United States Wild Fork Full time

    DescriptionPayroll & Benefits AnalystPurpose and Scope/General Summary: The Payroll & Benefits Analyst will join a dynamic and growing HR team within a large organization. This role is responsible for managing all aspects of payroll for U.S. and Canadian employees, as well as overseeing employee benefits programs and wellness initiatives. The ideal candidate...

  • System Analyst

    2 weeks ago

    Doral, Florida, United States City of Doral Full time $60,000 - $120,000 per year

    This role performs a variety of technical work in the development, maintenance, and support of Enterprise-wide systems, system infrastructure, applications architecture and systems development for information systems used by the City and the public. Role is responsible for gathering and analyzing requirements, evaluating business processes related to...

  • HR Business Analyst

    5 days ago

    Doral, United States expert-technology Full time

    Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn. Miami FL (Onsite) Requirements Bachelors degree in Information Systems Business Administration or a business-related field 10-15 years of hands-on experience working with HR...

  • Senior Business Analyst

    1 day ago

    Doral, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    7 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    1 day ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    1 day ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    10 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    5 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    8 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    8 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...

  • Senior Business Analyst

    4 hours ago

    Doral, FL, United States Brooksource Full time

    Locations: Dallas, TX; Miami, FL; Bentonville, AR We are seeking an experienced Senior Business Analyst with JD Edwards ERP expertise to join our enterprise clients growing team. This is a high-impact role responsible for optimizing our clients JDE environment, driving process improvements, and ensuring their systems empower the business to operate at peak...