Front Desk Clerk Part Time

3 hours ago

Atlanta, Georgia, United States T. R. management corporation Full time

Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality. Responsibilities: - Greet guests and provide them with a warm welcome - Check guests in and out of the hotel - Assist guests with inquiries and provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns in a timely and efficient manner - Process payments and maintain accurate records of guest transactions - Perform night audit duties as required - Answer phone calls and direct them to the appropriate department or staff member - Assist with guest services such as booking reservations, arranging transportation, and coordinating special requests - Maintain a clean and organized front desk area Skills: - Previous experience in front desk or guest relations is preferred - Knowledge of night audit procedures is a plus - Excellent phone etiquette and familiarity with phone systems - Strong customer service skills with the ability to handle difficult situations diplomatically - Attention to detail and ability to multitask in a fast-paced environment - Proficiency in hospitality management software is desirable - Basic knowledge of hotel operations and procedures Join our team and enjoy the benefits of working in the hospitality industry. We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you have a passion for providing exceptional customer service and enjoy working in a dynamic team, we would love to hear from you. Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and additional duties may be assigned.

*Employees are not allowed to stay on property.

Job Type: Full-time

Pay: $ $14.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Ability to Relocate:

  • Atlanta, GA 30309: Relocate before starting work (Required)

Work Location: In person

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