Assistant Director IT Support

2 weeks ago

Springfield, Illinois, United States CoxHealth Full time $80,000 - $160,000 per year

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1696 IT Technology

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.
  • Named one of America's Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.​
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Assistant Director of IT plays a crucial role in managing and overseeing the Information Technology (IT) department, ensuring operational excellence, technical leadership, and adherence to best practices across all IT functions. This position is responsible for various key aspects, including staff resourcing, IT architecture design, and implementation, as well as maintaining a robust IT infrastructure. The Assistant Director collaborates closely with IT leadership to contribute to the organization's technological resilience, efficiency, and alignment with business objectives.Education:
Preferred : Bachelor's degree in computer science, information technology, or a related field or equivalent experience. 
Experience:
Required: Minimum of 6 years of progressive experience in IT, with at least 4 years in a leadership or managerial role. 
Skills:

• Provide leadership and oversight to the IT department, ensuring efficient and effective delivery of IT services and solutions.

• Manage and optimize staff resourcing to enhance team performance and project outcomes.

• Develop and implement IT architecture best practices to ensure a scalable, secure, and robust IT infrastructure.

• Supervise technical teams, providing guidance and support to ensure high-quality performance and professional development.

• Collaborate with IT leadership to develop and execute IT strategies that support business objectives.

• Oversee IT operations, identifying areas for improvement and implementing best practices for operational efficiency.

• Implement and enforce IT policies and procedures to ensure compliance and operational excellence.

• Monitor and analyze system performance, ensuring the reliability and scalability of IT systems.

• Maintain strong vendor relationships and manage vendor contracts and negotiations.

• Ensure adherence to IT governance frameworks and industry best practices
Licensure/Certification/Registration:
N/A

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