System Administrator, Level 3

1 week ago

Annapolis Junction, Maryland, United States Avalore Full time

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration

Requirements

  • Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

  • Bachelor's degree in a technical discipline from an accredited college or university is required.

  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.

  • DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required.

  • Clearance: Active TS/SCI with an appropriate current polygraph is required to be considered for this role; Ability to receive privileged access rights

Benefits
Eligibility requirements apply.

  • Employer-Paid Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA) with a generous matching program
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Employee Assistance Program

  • Systems Administrator 3

    2 days ago

    Annapolis Junction, Maryland, United States Captivation Software Full time

    Build to something to be proud of.Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the...

  • System Administrator Level 2

    6 days ago

    Annapolis Junction, Maryland, United States Invictus Strategy & Solutions Full time

    Position OverviewWe are seeking a System Administrator to support implementation troubleshooting and maintenance for complex information systems.You will manage daily operations optimize performance and provide Tier One and Tier Two support across enterprise environments.Key ResponsibilitiesProvide daily operations monitoring and problem resolution for...

  • System Administrator 3

    2 days ago

    Annapolis Junction, Maryland, United States Avid Technology Professionals Full time

    Education / Certification / Training:Bachelor's Degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.Required Qualifications:Fifteen (15) years of experience in programs and contracts of similar scope, type, and...

  • System Administrator 3

    1 week ago

    Annapolis Junction, Maryland, United States Wyetech Full time

    At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Provides support for...

  • Systems Administrator

    7 days ago

    Annapolis Junction, Maryland, United States The Swift Group Full time

    For the OPS Consulting team, 'the power to help' means helping our clients, helping serve the mission, helping our employees and their families, and helping the community. Headquartered in Hanover, MD. OPS Consulting has over two decades of experience specializing in the most mission-critical operations. We are thought leaders and innovators. The ingenuity...

  • Windows Systems Administrator/Principal Windows Systems Administrator

    2 days ago

    Annapolis Junction, Maryland, United States Northrop Grumman Full time

    RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be...

  • System Administrator II

    2 weeks ago

    Annapolis Junction, Maryland, United States VIKTech Full time $120,000 - $180,000 per year

    VIKTech is seeking a fully cleared SA, based out of Annapolis Junction, MD. Applicants must be based in Maryland or willing to commute or relocate. Applications from candidates outside the area will not be considered.Active TS/SCI FS required for all levels. Candidates must hold an active TS/SCI FS. Applications from candidates without this clearance will...

  • System Administrator

    2 days ago

    Annapolis Junction, Maryland, United States Athenix Solutions Group Full time

    Athenix Solutions Group is looking for a System Administrators a variety of roles to maintain and provide technical support for diverse software and hardware systems assisting in the defense of our nation. We have roles for SAs to work individually or as part of a team. Do you have skills and experience in some of the following areas? Providing support to...

  • System Administrator 4

    2 days ago

    Annapolis Junction, Maryland, United States Fuse Engineering LLC Full time

    Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc....

  • ServiceNow Systems Administrator

    1 week ago

    Annapolis Junction, Maryland, United States SAIC Full time

    Job ID LocationANNAPOLIS JUNCTION, MD, USDate Posted CategoryInformation TechnologySubcategorySys AdministratorScheduleFull-timeShiftDay JobTravelNoMinimum Clearance Required TS/SCI With PolyClearance Level Must Be Able to ObtainTS/SCI with PolyPotential for Remote WorkNoDescriptionSAIC has an immediate opening for a ServiceNow Administrator in Annapolis...