Product Manager

We are seeking a skilled
Software Product Manager
with strong healthcare domain expertise—particularly in
clinical data, interoperability, CRM systems
, and
process redesign
. You will shape the vision, roadmap, and execution for products that help healthcare organizations manage, analyze, and exchange clinical and operational data. This role works closely with engineering, UX, clinical SMEs, and customer-facing teams to deliver user-centric, compliant, and efficient solutions.

Responsibilities:

• Develop and maintain the long-term product strategy and roadmap for clinical data–driven solutions.
• Monitor market trends, regulatory requirements, and industry standards to guide proactive product decisions.
• Evaluate and prioritize product initiatives based on customer needs, value, compliance, and feasibility.
• Translate business needs into clear product requirements, epics, and user stories.
• Lead cross-functional Agile teams through feature planning, development, and release.
• Coordinate backlog prioritization, sprint management, and release readiness.
• Ensure solutions align with healthcare data standards such as
  FHIR, HL7v2, CDA, ICD-10, SNOMED CT
  , etc.
• Understand clinical workflows and integrate product features seamlessly into provider, payer, and research environments.
• Partner with clinical SMEs to validate accuracy, usability, and workflow alignment.
• Incorporate CRM capabilities into end-to-end workflows (e.g., patient engagement, lead management, care coordination).
• Work with customer success and implementation teams to optimize CRM integration and data flows.
• Leverage CRM analytics to inform product enhancements and customer lifecycle improvements.
• Lead efforts to analyze, document, and redesign operational and clinical workflows impacted by the product.
• Identify inefficiencies, gaps, and opportunities to streamline processes and improve user experience.
• Partner with internal teams and customers to implement redesigned processes that drive measurable improvements.
• Ensure redesigned workflows align with compliance, scalability, and best practices in healthcare operations.
• Engage with customers, clinicians, operators, and internal stakeholders to gather insights and validate product direction.
• Deliver product demos, roadmap presentations, and training content.
• Advocate for the product internally and externally.
• Define product success metrics related to adoption, performance, workflow efficiency, and satisfaction.
• Use analytics—including CRM and workflow data—to drive iteration and enhancement.
• Support go-to-market efforts with marketing, sales, and customer success teams.

Qualifications & Skills:

Required

• 3–7+ years of software product management experience, ideally in healthcare IT or healthtech.
• Strong knowledge of
  clinical data standards
  , interoperability, and clinical workflows.
• Hands-on experience with
  CRM systems
  (e.g., Salesforce Health Cloud, Microsoft Dynamics, HubSpot, or healthcare CRMs).
• Demonstrated experience with
  process analysis and process redesign
  , ideally within clinical or healthcare operations.
• Ability to write clear product requirements and work effectively with Agile engineering teams.
• Excellent communication, prioritization, and cross-functional collaboration skills.

Preferred

• Background in health informatics, clinical data management, biostatistics, or related fields.
• Experience with population health, care management, or healthcare analytics platforms.
• Familiarity with APIs, data pipelines, workflow automation, or integration tools.

Certifications such as
CSPO, Lean Six Sigma, PMP, PMI-ACP, or Clinical Informatics

NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet the ongoing needs of the organization

Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate, you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption, you would be required to submit to weekly COVID testing. Be aware, that this policy could change at any time.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen.

HealthFund Solutions is a Drug -Free Workplace.