Team Lead

1 week ago

Dublin, Ohio, United States Plato's Closet Full time

Join a vibrant and growing team as a Shift Leader at our Dublin, Sawmill Road location. Our company is dedicated to creating a supportive, energetic, and team-oriented environment where customer service and collaboration are at the core of our success. As a Shift Leader, you will play a key role in daily store operations, team supervision, and delivering an exceptional customer experience. This is an excellent opportunity for individuals who are passionate about retail, enjoy working in a fast-paced setting, and are looking to advance their careers with a company that values professional growth and internal promotion.

Responsibilities
  • Support the Store Manager in overseeing all aspects of daily store operations and step in as the leader when the Store Manager is absent.
  • Assist with recruiting, selecting, and retaining qualified team members to ensure optimal store staffing.
  • Motivate and guide the store team to achieve productivity and profitability goals, clearly communicating daily and weekly objectives.
  • Foster a high standard of customer service by coaching, training, and setting a positive example for the team.
  • Maintain merchandise presentation and visual standards on a daily basis.
  • Ensure compliance with all operational policies and procedures.
  • Evaluate and purchase gently used clothing and accessories according to company guidelines.
Qualifications
  • At least 1 year of management experience in retail, restaurant, or other fast-paced environments.
  • Sales-driven, goal-oriented, and demonstrates high integrity.
  • Ability to adapt priorities and manage time effectively in a dynamic environment.
  • Strong customer service, communication, organizational, and follow-through skills.
Benefits
  • Competitive salary and bonus opportunities
  • Comprehensive health, dental, and vision insurance
  • Generous employee discount at all company brand stores
  • Paid holidays, with all major holidays off
  • Paid time off (PTO)
  • Company-paid short-term and long-term disability coverage
  • 401(k) plan with company match
  • Flexible scheduling options
  • Employee referral program
  • Employee anniversary recognition program
  • Opportunities for growth and professional development, with a strong focus on internal promotion

Offered compensation: $13/hr - $14/hr

Experience and License Requirements
  • Customer service experience (optional)
  • Driver's License
  • Experience in retail, restaurant, or other fast-paced environments
  • Must be willing to work rotating evenings and weekends.
  • Retail management experience (optional)

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