Human Resources Specialist

Adecco is assisting a local client recruiting for an HR Associate in Parsippany, New Jersey

· Pay: $27.50 per hour

• Shift: Monday – Friday 8:30am – 5pm
• Temporary + possible extensions
• Weekly paycheck
• Location: Parsipanny, NJ HYBRID 4:1

Job Summary

The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support centralization projects about process redesign along with program and policy improvements.

Responsibilities

• Employee and Manager Support: Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner.
• Issue Resolution: Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided.
• HR Life Cycle Support: Guiding employees through various HR processes, including onboarding, leave management, job changes and offboarding.
• Service Excellence: Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively.
• Compliance Assurance: Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements.
• Data Quality: WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.).
• Supporting Open Enrollment and Leave of Absence activities.
• Collaboration: Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc)
• Timely Escalations: Escalating customer dissatisfaction when necessary to the right HR Specialist.

Qualifications

• Bachelor's Degree in Human Resources or related field.
• Minimum of 1 year of HR experience, preferably various areas of HR such as Onboarding and Offboarding process management, HRIS, Benefits, & LOAs, supporting multi-site or remote clients.
• Experience working in shared services environments and with HR technologies.
• Excellent verbal and written communication skills.
• Ability to partner across the company and with executive leadership.
• Strong presentation and delivery skills.
• Ability to take initiative and solve business problems.
• Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment – with minimal daily oversight.
• Fluent in Spanish is a plus

We Also Value

• Experience with ADP products, Workday/HRIS systems, and SAP.
• Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products.
• Strong problem-solving and analytical skills.
• Excellent customer service orientation and attention to detail.
• Proficiency in MS Office or Google products.
• Ability to manage a high-volume and fluctuating workload.

This HR Associate is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration, apply today

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance