Help Desk Technician

4 days ago


Painesville, Ohio, United States Lake County Department of Job and Family Services Full time

Job Title: IT Help Desk Technician

Location: Painesville, Ohio (On-Site)

Hours: Full-Time, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Starting Rate of Pay: $22.65 Per Hour

Key Responsibilities:

  • Answer help desk calls and emails

  • Assist and educate users

  • Evaluate and update computers and printers

  • Maintain equipment inventory

Qualifications

-Basic knowledge of computer networking

-Strong knowledge of Microsoft Products (M365 including SharePoint, Word, Excel, Access, Teams, Power Automate)

-Excellent communication skills

-Excellent troubleshooting and problem-solving skills

Excellent Benefits Including:

-13 paid holidays per year

-Ohio Public Employee Retirement System Participation (Pension System)

-Medical, Dental & Prescription Coverage

-Paid Vacation, Sick leave & Personal Leave

-A Generous Tuition Reimbursement Program, up to 5K per Year

Lake County Job and Family Services is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $22.65 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Ability to Commute:

  • Painesville, OH Required)

Work Location: In person


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