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Regional Operations Manager

3 weeks ago

Forest Park, Georgia, United States Bosch Home Comfort USA Full time

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1048 JC Residential and Light Commercial LLC

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Regional Operations Manager - SE Region

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JobID REF565Z

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Your tasks

We are seeking a dynamic and experienced Regional Operations Manager to join our YORK SE Region (GA/SC) team. In this pivotal role, you will be responsible for overseeing and optimizing operational activities across YORK Factory Direct locations in GA and SC, driving performance improvements, and ensuring alignment with organizational goals.

  • Coach Store Managers in all areas of store operations.
  • Discover weaknesses in all areas and develop methods for improvement.
  • Provide frequent training to achieve operational excellence at all levels.
  • Provide constant support for York Direct Stores Managers and all store employees through frequent communication and problem solving.
  • Create and maintain high performing flexible teams which achieve excellent results.
  • Audit required reports to confirm that Store Managers are reviewing as per policy.
  • Provide periodic updates to the Area Director regarding performance of each store, special projects, and any obstacles.
  • Establish annual goals for Store Managers and their direct reports.
  • Develop solid relationships with Store Managers and acts as a mentor to them to make certain that a constant communication channel is ascertained.
  • Ensures that every store is completing all assigned safety training and following safety guidelines at all times.
  • Visits the regions stores regularly and conducts a monthly store assessment on a variety of areas.
  • Heavy involvement in new store openings. Assisting in all aspects from site selection to store opening.

Your profile

  • 5+ years of B2B branch/warehouse management experience
  • Ability to travel at least 50% within aligned market

*Preferred Qualifications:*

  • Bachelor's degree
  • Proficiency in Windows and Microsoft Office software.
  • Strong interpersonal, customer relationship and decision-making skills.
  • Effective and professional communication and organization skills.
  • Strong analytical skills and a positive human relations orientation.
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Ability to build consensus and relationships among managers, partners, and employees.

Contact & additional information

Equal Opportunity Employer, including disability / veterans

  • Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

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Welcome to Bosch

We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let's grow together, enjoy more, and inspire each other.
Work

  • Reinvent yourself: At Bosch, you will evolve.
  • Discover new directions: At Bosch, you will find your place.
  • Balance your life: At Bosch, your job matches your lifestyle.
  • Celebrate success: At Bosch, we celebrate you.
  • Be yourself: At Bosch, we value values.
  • Shape tomorrow: At Bosch, you change lives.

You will represent one of the leading brands in the HVAC distribution channel for YORK Factory Direct promoting the Bosch portfolio in the assigned market. You will also become a member of a highly motivated, winning team fostering an inclusive and positive culture.

As a Regional Operations Manager, you will be responsible for ensuring operational excellence at all YORK Direct Stores in the region. This will include development and implementation of training programs, team development, performance metrics, issue resolution, and the improvement of customer experience.

This role is also accountable for auditing stores to ensure that best practices are being utilized, Bosch policies are being upheld, and to certify that store wellness is maintained at a high level.

The Regional Operations Manager's ultimate responsibilities are to assist in increasing sales, profitability, and the overall performance of every store in their region through adherence to best Standard Operating Practices.

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Please read the Bosch privacy policy. You can apply after acknowledging that you have read and understand the privacy policy. Complete your application by clicking on "Submit".

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.

  • Application received

Application received

If you are selected for an interview, you will be contacted by our HR team on next steps.

You will have the opportunity to showcase your professional experience and learn more about Bosch.

  • Interview

Interview

"If you are selected for an interview, we will contact you to provide more information and guidance on the next steps and to arrange an interview meeting.

The interview will take place either virtually or on site to give us the opportunity to get to know you better and to answer any questions that you may have about our company."

*Next Steps:*
If you and Bosch are a perfect match, you will receive your employment contract.

  • Welcome to Bosch

Welcome to Bosch

Once you have received and accepted an offer of employment with Bosch, your assigned HR representative will guide you through the pre-onboarding process. This may include pre-employment screening, new hire paperwork, and company policies.

*Next Steps:*
After you have successfully passed the pre-employment screening process, you will coordinate with your HR representative to confirm your start date. Within the first couple of weeks of your start date, there will be many exciting events to help you integrate into Bosch.

We look forward to seeing you #WorkLikeABosch