Transportation Night Dispatcher

Neier, Inc. is currently seeking a full-time Night Dispatcher. This position reports directly to the Director of Transportation and the hours for the position are Sunday 8:00pm – Friday 6:00am with rotating on-call weekend hours. The ideal candidate for this position is an individual with a proven track record of successfully working independently, but recognizing the importance of communicating effectively both up and down the chain of command.

QUALIFICATIONS & ATTRIBUTES

• Ability to work independently. The individual in this position must be self-motivated with a strong ability to solve problems.
• Strong communication skills are imperative. In addition to communicating with fellow dispatch team members, the Night Dispatcher can anticipate working with various other departments within the organization such as Human Resources and Safety & Compliance.
• This position corresponds with customers communicating any delays that may arise overnight.
• This position must effectively communicate with drivers. The Night Dispatcher should have familiarity with Department of Transportation Regulations; specifically regarding Hours of Service, Hazmat, and load paperwork.
• Attention to details. Reviewing driver and load information to make sure customer portals are updated correctly.
• Must have strong computer skills, specifically in Microsoft Office Suites.
• Familiarity with GeoTab and Luma Learning are also beneficial.
• Previous Dispatch Experience. Previous experience working in a fast-paced transportation environment is preferred.

DUTIES & RESPONSIBILITIES

• Communicating with customers about any load problems or driver delays
• Assist drivers with on-the-road repair calls and engage our maintenance partners when needed.
• Issue Money Codes through EFS
• Respond to all customer and driver calls/e-mails in a timely manner
• Conduct on-site lot inventory for both company-owned equipment as well as customer trailers that are utilizing our 10 Day Storage Facility.
• Update customer portals in a timely manner to reflect accurate load completion information.
• On-call weekend rotation. On-call hours are every third weekend.

BENEFITS

• Competitive Compensation. This position will receive competitive salary compensation based upon previous experience.
• Paid Holidays. All full-time Neier employees are eligible to receive 6 paid holidays throughout the year.
• Paid Vacation. All full-time Neier employees qualify for paid vacation after 1 year of employment and are awarded additional days off for longevity. The Night Dispatch's participation in on-call weekend rotation will provide additional paid time off.
• Profit Sharing. Members of Neier's management team participate in a profit-sharing program. Profit sharing checks are issued quarterly based on the overall performance of the company as a whole. This program is designed to encourage members of management to make well thought out decisions that encourage company growth and success.
• 401(k) Program with Company Contribution. Neier offers both Roth and Traditional 401(k) programs with a company contribution to all full-time employees.
• Health Insurance Options. A variety of health insurance plans are available to allow each employee to find the best coverage option that fits their needs. Dental, Vision, Disability, & Life Insurance plans are also available. Benefits are limited to full-time employees only.
• Position with a well-established company. Neier was established in 1989 and remains locally owned and operated. With a proven track record of excellent transportation and environmental services, Neier has established a diversified and loyal customer base.

Job Type: Full-time

Pay: $1, $1,250.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person