Social-Emotional Learning Program Coordinator

TITLE: Social-Emotional Learning Program Coordinator

PERFORMANCE PROFILE SOURCE: Individual Contributor

DEPARTMENT: Operations

REPORTS TO: Director of Social Emotional Development & Program Impact

FLSA Status: Exempt

WORKER CATEGORY: Full-time

EMPLOYMENT TERM: Grant-funded, through July 2027

JOB CLASS: Professional

POSITION SUMMARY:

The Social-Emotional Learning (SEL) Program Coordinator at Boys & Girls Clubs of Central Florida (BGCCF) plays a crucial role in providing intensive social-emotional, resiliency, and prevention-focused support for Club members aged 6 to 18 across four Osceola County Club sites. This position is dedicated to fostering the social-emotional growth, safety, and well-being of children and teens, aligning with BGCCF's mission to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible adults. The SEL Program Coordinator manages the day-to-day implementation of the Opioid Prevention Program, delivers the HOPE Curriculum, and trains and coaches Social-Emotional Learning Youth Development Specialists to ensure high-quality, trauma-informed programming. Key responsibilities include delivering engaging group sessions and health and life skills lessons, monitoring youth progress through ongoing check-ins and documentation, and collaborating with Club staff, families, schools, and community partners to strengthen protective factors, promote resilience, and advance the overall wellness and success of BGCCF members.

ESSENTIAL JOB RESPONSIBILITIES:

Program Development and Implementation:

• Manage the day-to-day implementation of the Opioid Prevention Program across four Osceola County Boys & Girls Clubs, ensuring consistent delivery of the HOPE Curriculum and SEL programming.
• Deliver the HOPE Curriculum directly to youth, using trauma-informed, culturally responsive practices that promote resiliency, refusal skills, critical thinking, and healthy decision-making for 2nd–12th grade members.
• Develop and deliver engaging, age-appropriate activities and the 4-week HOPE Curriculum that align with grant terms, performance objectives, and BGCCF program standards.
• Ensure program fidelity by following curriculum guidelines, utilizing approved materials, and adhering to required dosage, scheduling, and group size expectations.
• Coordinate program schedules with Club leadership to integrate SEL and opioid prevention activities into daily Club routines and special events.
• Ensure program spaces are physically and emotionally safe, well-organized, and equipped with materials that support social-emotional learning and prevention-focused work.

Youth Development and Support:

• Provide mentoring, group sessions, and health and life skills lessons that focus on opioid awareness and prevention, resiliency, refusal skills, critical thinking, and decision-making skills for 2nd–12th grade youth.
• Model and promote a culture of social-emotional well-being by consistently demonstrating empathy, positive behavior management, trauma-informed, and strengths-based communication.
• Establish trusting, developmentally appropriate relationships with youth and families to encourage participation, reinforce protective factors, and strengthen support systems.
• Conduct ongoing check-ins with youth to monitor social-emotional progress, identify needs, and provide individualized support or small-group interventions when appropriate.
• Recognize and reinforce youth progress in resilience, healthy coping strategies, decision-making, and emotional growth through positive feedback and celebration of milestones.
• Provide structured support strategies (e.g., calm-down zones, self-regulation tools, coping skills activities) to help youth practice self-awareness, self-management, and responsible decision-making.

Staff Training and Coaching:

• Train Social-Emotional Learning Youth Development Specialists, and program staff at four Osceola County Clubs on the HOPE Curriculum, SEL practices, and effective group facilitation techniques.
• Provide ongoing coaching, modeling, and feedback to Club staff, volunteers, and interns to strengthen their capacity to deliver SEL and prevention-focused programming with fidelity.
• Support staff during times of escalated behavior or crisis by offering guidance, helping coordinate responses, and reinforcing trauma-informed, youth-centered interventions.
• Collaborate with Club leadership to integrate SEL strategies into overall Club culture, routines, recognition systems, and behavior expectations.
• Share best practices, tools, and resources that enhance staff skill-building in social-emotional learning, restorative approaches, and de-escalation.

Program Administration, Data, and Grant Management:

• Ensure proper grant management by implementing required activities, meeting timelines, and adhering to all reporting and compliance requirements, using project management and tracking tools to keep tasks and deliverables on schedule.
• Conduct ongoing check-ins and track youth progress through accurate and timely documentation in approved systems (e.g., member notes, participation logs, assessments, or designated data platforms), demonstrating strong data entry, organization, and follow-through.
• Collect, organize, and report data on participation, outcomes, and key indicators related to the Opioid Prevention Program and SEL initiatives, using Microsoft applications (e.g., Excel, Word, Outlook, Teams) to analyze information and communicate with stakeholders.
• Create and update digital program materials (e.g., flyers, lesson supports, presentations) using tools such as Canva and Microsoft PowerPoint, and maintain organized electronic files on shared drives or platforms so resources are current and accessible across all four Club locations.
• Use Adobe tools to complete, edit, and submit PDF forms and required documentation, ensuring accuracy and professionalism in materials provided to internal leaders and funders.
• Monitor program implementation across assigned Clubs to ensure consistency, quality, and alignment with grant goals and BGCCF strategic priorities, adapting to new technologies and systems as needed to support multi-site coordination.
• Participate in regular meetings with the Director of Social Emotional Development & Program Impact, Club Service Director, Regional Club Director, VP of Grants, and other internal stakeholders to review progress, identify challenges, and recommend improvements, providing clear updates and reports.

Family, School, and Community Engagement:

• Establish and maintain effective communication with parents and caregivers to share information about youth progress, program goals, and available supports.
• Refer members and families to additional internal or community resources, including mental health services, counseling, and social services, as appropriate.
• Build and maintain partnerships with school personnel, mental health providers, and community organizations to coordinate support for youth and strengthen protective factors.
• Lead or support family engagement activities, workshops, and informational sessions that promote social-emotional wellness, substance use prevention, and positive family relationships.
• Maintain and strengthen referral networks with culturally competent service providers who can address a range of youth and family needs related to mental health, substance use, and social-emotional development.
• Assist in preparing required narratives, outcome reports, and other documentation for funders and internal leadership as needed.

Program Quality, Culture, and Continuous Improvement:

• Model and promote a Club culture that prioritizes social-emotional well-being, physical and emotional safety, inclusion, and respect for all.
• Identify gaps, emerging needs, and opportunities to enhance SEL and opioid prevention programming and share recommendations with the Director of Social Emotional Development & Program Impact.
• Participate in professional development opportunities related to SEL, trauma-informed care, and substance use prevention to maintain and enhance subject-matter expertise.
• Support the development and implementation of annual wellness and prevention calendars, campaigns, and special events at assigned Clubs.
• Contribute to organization-wide efforts to integrate SEL into core program areas and BGCCF's Youth Development Strategy.

QUALIFICATION REQUIREMENTS: (Knowledge, Education, Experience & Skills)

Education:

• Bachelor's degree in Human Services, Psychology, Counseling, Education, or a related field from an accredited college or university or equivalent combination of formal education and work experience.

Experience:

• Preferred minimum of two years' experience with youth experiencing trauma, emotional, and behavioral issues
• Experience working in school-based programs, youth organizations, or mentoring settings.
• Demonstrated ability to build rapport and connect with youth from diverse cultural, socioeconomic, and educational backgrounds.
• Proven track record of designing and/or delivering youth mentoring programs aligned with organizational mission and curriculum.
• Experience collaborating with staff, families, and community partners to identify and address youth needs.
• Understanding of challenges faced by students and commitment to removing barriers to success.
• Proficiency in Salesforce or other academic management software preferred.

Skills:

• Strong mentoring skills with the ability to inspire and motivate.
• Excellent communication (verbal and written), interpersonal, and organizational abilities.
• Ability to work both independently and collaboratively in a team environment.
• Strong problem-solving skills and ability to respond to crises calmly and effectively.
• Ability to maintain confidentiality and act with discretion when handling sensitive issues.
• Competence in implementing engaging educational activities.
• Skilled in tracking and documenting youth progress and other grant requirements accurately and on time.
• Expert proficiency in Microsoft Office Suite (Outlook, Word, Excel, and other applications)
• Experience with Salesforce or similar platforms is a plus.
• Valid unexpired Florida driver's license, clean driving record, and consistent access to a vehicle with appropriate insurance coverage.
• Commitment to the mission, vision, and values of Boys & Girls Clubs of Central Florida.

KEY ROLE COMPETENCIES:

• Develops Talent: Focuses on developing people to meet both their goals and the organization's goals. The SEL Program Coordinator will train and coach Social-Emotional Learning Youth Development Specialists, model trauma-informed and culturally responsive practices, and build staff capacity to deliver the HOPE Curriculum and SEL programming with fidelity.
• Drives Engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. The SEL Program Coordinator will foster safe, inclusive, and engaging environments where youth actively participate in SEL and opioid prevention activities and remain connected to the Club, families, and community resources.
• Builds Effective Relationships: Develops and sustains strong, trusting relationships with youth, families, staff, schools, and community partners. The SEL Program Coordinator will establish rapport with members and caregivers, collaborate closely with Club teams, and maintain referral networks to support youth wellness, resilience, and access to additional services.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational and grant goals. The SEL Program Coordinator will coordinate program schedules across four Osceola County Clubs, align activities with grant requirements and BGCCF standards, and ensure that implementation, data collection, and reporting are organized and timely. The role requires strong project management and digital skills, including using email, shared calendars, project management tools, and data/record-keeping systems to communicate across sites, manage multiple priorities, and maintain accurate documentation in a fast-paced, in-person environment that operates across multiple locations.
• Ensures Accountability: Holds self and others accountable to meet commitments. This competency is crucial for maintaining program fidelity, documenting youth progress, meeting grant deliverables, and ensuring accurate reporting of participation, outcomes, and use of resources.

ADDITIONAL ACCOUNTABILITIES

Relationships

• Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.
• External: Maintains contact with members, families, alumni, community leaders, youth-serving professionals, other Clubs, media contacts, vendors, consultants, organizations, and others to achieve program goals and objectives, manage costs, share information, and resolve problems.

Other

ENVIRONMENTAL AND WORKING CONDITIONS:

• The position requires working in both indoor and outdoor environments of an office or club setting, which may involve exposure to varying weather conditions.
• Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals.
• Required to operate a motor vehicle.
• Work in environments frequented by children and families, requiring adherence to safety and conduct standards that ensure a child-friendly and family-oriented atmosphere.
• Must be adaptable to a dynamic work schedule, including evenings to support club activities and events.

PHYSICAL AND MENTAL REQUIREMENTS:

• Physically capable of performing programming activities and club duties on-site, including lifting up to 30 pounds, standing, sitting, or walking for extended periods, bending, reaching, and grasping.
• Operates a computer and other office productivity equipment such as a copy machine, phone, printer, and tablet frequently. Requires the ability to work on a computer for extended periods (8+ hours), including performing tasks that involve repetitive motion, visual focus, and fine motor skills
• Visual and auditory acuity to monitor the environment and ensure safety standards are maintained.
• Mental resilience and the ability to stay focused and effective in a busy, sometimes noisy environment.
• Capacity to handle multiple tasks simultaneously and prioritize effectively.
• Strong interpersonal skills to interact positively with children, family members, and other staff.
• Ability to safely operate a vehicle, including the physical capacity to maneuver the vehicle and ensure the safety of all passengers.
• Exposure to outdoor weather conditions (occasionally).

Pre-Employment and Ongoing Compliance Requirements:

• Candidates must successfully pass a pre-employment drug screening.
• Continued employment is contingent upon passing randomized drug screenings as part of our commitment to maintaining a drug-free work environment.
• Continued employment is also contingent on the Florida State Department of Children and Families employment designation of "eligible for employment" as a state-licensed youth-serving organization.

Disclaimer:

The information presented in this job description is intended to illustrate the general nature and level of work expected of employees in this classification. It is not a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Job responsibilities and requirements are subject to change based on the needs of the club and the direction of the Club Director and Chief Executive Officer.

Notice to Applicants:

Please note: Submission of an application does not create an obligation for BGCCF to provide individual status updates. Our hiring managers carefully review all applications received, and only candidates selected to move forward will be contacted regarding next steps.

Due to the high volume of applications, BGCCF is unable to respond to emails or calls requesting updates on application status. Applicants who repeatedly contact BGCCF HR or BGCCF staff to request status updates, or who email staff members with whom they do not have an existing professional relationship solely to announce that they have applied, may be removed from consideration and have their application archived.

If you have an existing professional connection with BGCCF, you are welcome to reach out to that contact directly for networking purposes. However, all candidates must still follow the formal application and selection process outlined in this posting.