Family Services Coordinator

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education programs across the country to create positive outcomes for the children and families served.

The Family Services Coordinator is responsible for developing, implementing, and refining Acelero Learning's family service approach in order to promote family outcomes that support children's school readiness and well-being.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young children's inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve. 

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

What You'll Do:

- Builds a team that works collaboratively with early learning, MH and Disabilities and Health and Nutrition staff in order to enhance family life practices and circumstances that promote child development and well-being.

- Maintains qualitative and quantitative quality improvement and monitoring systems in order to assure that program strategies are executed with reliability, fidelity, and quality.

- Manages eligibility, recruitment, selection, enrollment, and attendance oversight to ensure that all systems and operations are in compliance with Head Start Performance Standards and reflect integration of community assessment and other community indicator data.

- Oversees ERSEA staff to assure that program maintains active and up to date waiting list, fills vacancies within required timeframes and assures that children are selected according to Head Start Performance Standards eligibility guidelines.

- Works in coordination with program leadership to develop and implement targeted recruitment strategies that assure enrollment of children with greatest need.

- Coordinates with Center and leadership to assure that family services and early learning teams work together to assure on-time daily attendance of all children, and to implement strategies to reduce chronic absence.

- Works with agency leadership to align program's Family Services approach with the Office of Head Start's Parent Family Community Engagement Framework, and to enhance interventions to achieve family outcomes in the seven targeted outcome areas.

- Provides coaching and support to family services staff to assure the reliability of family assessment and goal progress data and to strengthen staff focus on outcomes-focused family interventions.

- Utilizes qualitative audit and external evaluation data to track family outcomes and to refine strategies to enhance family impact.

- Supports Family Services staff to assist families to set individualized evidence-based goals and make demonstrable changes in family life practices linked in the research to school readiness.

- Coordinates with Early Learning, MHD and Health leadership and staff to develop and implement group and Center-based campaigns and activities that build a program wide culture among staff and families to promote family life practices to close the achievement gap.

What You'll Bring:
1. Bachelor's Degree in Family Services, Public Health, Social Work, or related field required.

2. Minimum of three (3) years of experience working with diverse families in low-income communities, with supervisory responsibilities required; experience executing evidence-based strategies to strengthen outcomes for children and families preferred.

3. Must have or acquire and maintain certification in CPR and First Aid within the first six (6) months.

4. Physical exam and background checks are required for this position.

5. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.

6. Must have a valid driver's license and/or reliable transportation.

How Much: This position pays $61,679 annually ($2,569.96 per pay).

Why You'll Love Working with Us:

• A meaningful mission that drives real change in the lives of children and families

• A collaborative, inclusive team that values your growth and well-being

• Robust benefits that support your total wellbeing, including:

  • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs

  • Health Savings Account (HSA) with company contributions up to $800 annually

  • Flexible Spending Accounts (FSA) for health and dependent care expenses

  • 401(k) Retirement Plan with up to 4% company match and immediate vesting

  • Company-paid Short-Term and Long-Term Disability and Basic Life Insurance

  • Up to $500 per year in Professional Development Reimbursements

  • Employee Assistance Program (EAP) with counseling and mental wellness support

  • Wellness Programs, including virtual fitness, nutrition, and mindfulness classes

  • Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

If you're ready to take on a challenge that matters and lead growth in a company where purpose and values drive every decision, apply now to join our team. Together, we'll help every child reach their fullest potential

Why Acelero Learning or Shine Early Learning?
- Ability to make an impact in the lives of the children, families, and partners we serve
- Career growth and professional development opportunities
- Supportive working environment
- Average of 5 weeks of paid time off during 1st year of employment
- Comprehensive benefits, including 401K matching and 100% vesting program

We are an equal opportunity employer, committed to creating a diverse and healthy work place.