Senior Sales Specialist
2 weeks ago
Job Summary:
Under moderate direction, promotes and sells the organization's products and services within an assigned geographic area, product range, or list of customer accounts to meet or exceed sales targets.
Roles & Responsibilities:
- Pursues sales leads by visiting existing and new customers; assesses customer needs and suggests appropriate products and services; responds to customer enquiries; negotiates prices and delivery times within limits of authority; and concludes sales orders to meet revenue targets.
- Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business. Maintains detailed prospective customer service list. May partner with business planning in sourcing new business, as appropriate
- Refers sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
- Completes, maintains and ensures adherence to policy, contract and related information as outlined in DIAM standard processes.
- Supports and attends regional sales meetings, trade shows, open houses and lunch & learn meetings/marketing events to support the customers' business.
- Participates in the development of annual original and revised sales plans and budgets as they relate to assigned accounts.
- Builds, maintains and establishes strong internal and external networks in order to address and resolve daily issues, gather information and focus on company goals and objectives.
- May coach and provide guidance, feedback and on-the-job process specific training to lower level colleagues.
- Analyzes current processes, identifies areas of improvement, forms a team to review concern and develop process improvement ideas. Makes recommendations to management and implements approved changes.
Qualifications:
- 3+ years of applicable experience required
- Automotive commercial sales experience preferred
- Experience working with Toyota as a customer preferred
- Bachelors Degree in business, marketing or related field
- Written and verbal communication skills and presentation skills. Ability to communicate with internal and external customers on issues of moderate to considerable importance, up to and including senior management.
- Customer service skills. Ability to promote and support a service-oriented environment.
- Negotiation skills. Ability to defend position strongly while keenly aware of the need to maximize benefits for all sides.
- Maintains a high degree of professionalism and composure under pressure
- Demonstrated time management and priority setting skills
- Demonstrates strong capability to use Microsoft Office products such as Word, Excel and PowerPoint
Benefits Summary:
- Health, Dental, Vision, Prescription Drug plans
- Life and Accidental Death & Dismemberment Insurance
- Flexible Spending Account
- Employee Assistance Program
- 401K with 4% company match
- Bonus Program
- Wellness Program
- Onsite Fitness Center (vary by location)
- Tuition Reimbursement
- Career Development and Ongoing Training
- Paid holidays and vacation
- Cafeteria and food markets (vary by location)
- Volunteer opportunities
- Employee recognition (employee and milestone event
Annual Salary: $78,000 - $98,000
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