Assistant General Manager
1 week ago
The Dermot Company, LP, is a fully integrated real estate enterprise with over 30 years of experience, over $5 billion in assets, and nearly 8,000 units under management. As a diversified firm, we develop, invest in, and manage luxury multi-family buildings in New York City and Florida. Dermot is committed to providing an outstanding residential experience for residents and attractive returns to investors.
ABOUT THIS ROLE
The Dermot Company, a New York-based real estate developer and operator, is seeking an Assistant General Manager (AGM). Reporting to the General Manager (GM), the AGM will be responsible for assisting in all aspects of managing the day-to-day operational functions for a multifamily rental property in Midtown West, Manhattan, New York. This position requires an experienced property operations professional who can assist in driving the operational performance of the asset to achieve and exceed the property's goals while providing exceptional customer service.
As the Assistant General Manager, we'll look to you to:
- Assist the GM with the daily operation of a luxury multifamily property.
- Mediate discussions with new and existing residents.
- Handle the accounts payable and receivables for property promptly.
- Prepare and review tenant arrears for legal action.
- Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.
- Assist the GM with building code compliance requirements.
- Assist with accurate tracking of property level information.
- Assist in producing monthly management reports and other reports as assigned.
- Collaborate with the GM, Resident Manager (RM), and other team members to ensure the highest level of resident satisfaction.
- Source and manage vendors and contractors as needed.
- Assist with leasing, as needed, including greeting prospective residents, qualifying, determining needs and preferences, and professionally presenting the community and specific apartments.
- Collaborate with the leasing team as needed.
- Ensure that the office is maintained in a pristine and welcoming condition.
- Complete routine and special projects as assigned.
ABOUT YOU AND WHAT YOU OFFER
- A minimum of 2 years of property management experience in a NY luxury multifamily environment (350+ units).
- Ability to multitask and thrive in a fast-paced environment with competing priorities.
- Consistent work history with excellent references.
- Affordable housing experience is strongly preferred.
- Demonstrated working knowledge of NYS rent stabilization laws, including rent registrations, IAI and MCI filings, and HPD violations; experience must be recent.
- Knowledge of Yardi, On-Site, RealPage ILM preferred.
- Exceptional communication, interpersonal, attention to detail and follow-through skills.
- High emotional intelligence, authenticity, curiosity and a customer-first mindset.
- Proficient in various property management technologies, MSOffice and Google Suite.
- Authorized to work in the United States without any restrictions.
ABOUT OUR CULTURE, SALARY & BENEFITS
Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences and talent that our team members share at Dermot collectively contribute to Dermot's culture and success.
Our compensation and benefits package include a competitive salary, commensurate with experience with bonus potential, comprehensive benefits including medical, dental and vision, life, long term disability, employee assistance program, paid time off and retirement with match when eligible. The annualized gross base range for this position is between 70,000-80,000 plus discretionary bonus. The actual compensation within the range will be based on factors unique to each candidate including years and depth of experience.
Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift: 8 hour shift
Work Location: Midtown West, Manhattan, New York, In person
The pay range for this role is:
70, ,000 USD per year(New York, NY)
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