Learning & Development Specialist- Dental

4 days ago

Winter Haven, Florida, United States Central Florida Health Care Full time

Title:  Learning & Development Specialist- Dental
Reports to: Director of Training and Development
FLSA Status: Exempt     

Personnel Supervised: None

POSITION SUMMARY:
This Dental Training Specialist creates and fosters a diverse work environment where everyone can succeed. This role is high profile and impactful across all lines of our organization, by communicating effectively with providers, staff, and other leadership in the continual improvement of CFHC's dental practices. This person serves as an educational resource with a primary focus on CFHC's dental staff, seeking new and innovative learning techniques and considers the learning styles of a diverse workforce.  This position will help to create and maintain an "Employer of Choice" work environment by Inspiring others and provide training support in all functional areas of CFHC.
MINIMAL QUALIFICATIONS:
 
  1. 5 to 10 years of dental assistant or 3 to 5 years dental hygienist experience, preferably in an FQHC environment.
  2. Expanded Functions Certificate for Dental Assistants
  3. Dental Radiographer certificate
  4. Current valid BLS Certification
  5. Prior training experience preferred within the health care field
  6. Familiarity with learning strategies
  7. Experience with Microsoft Suite of products, Learning Management Systems, and other training technologies
  8. Strong business acumen, problem solving and communication skills
  9. Experience with Dentrix and Athena Health highly preferred
 
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
  1. Assist in developing company-wide dental training solutions, strategy, and vision.
  2. Assess the learning needs of the dental staff company wide.
  3. Strong facilitation, verbal and written communication skills, both interpersonally and on a technical level
  4. Participate in and follow up with all new dental employees throughout the On-Boarding process to assist in assessing additional training needs and opportunities.
  5. Collaborate with Leadership to assess training gaps, organizational development needs for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
  6. Collaborate with the Director of Training and Development, Chief Dental Officer, Director of Dental Operations, and other key personnel to develop standard protocols and techniques to maintain, modify, and implement training/testing of the dental processes.
  7. Able to become well versed in the company's policies and procedures as well as state/federal guidelines and OSHA, Florida Department of Health, CDC, HRSA, and Joint Commission standards.
  8. Identify, train, and re-educate dental employees when deficiencies are uncovered.
  9. Develop and provide training for dental processes and system implementations.
  10. Provides robust, reliable dental practices and processes, applications, and education to all dental staff.
  11. Prepare and maintain training materials.
  12. Manage, maintain, develop, and support all aspects of training/education regarding CFHC dental processes.
  13. Assist with developing and maintaining training elements (i.e., department specific manuals, communication plans, facilitator guides, training documentation, training assessments, etc.).
  14. Facilitate our LMS system (Relias) to ensure relevant course offerings, tracking enrollment and course completion with an emphasis for all Dental staff.
  15. Create engaging training and development solutions to be delivered in a classroom environment, simulated lab and or via eLearning tools.
  16. Participate in employee Onboarding and skillset development and with in-house CPR classes.
  17. Conduct the overall Onboarding of all dental training and skill set development (outlined in job descriptions of dental employees).
  18. Monitor and measure effectiveness of learning programs, while identifying emerging instructional and technology trends for the development and delivery of leading-edge blended learning.
  19. Collaborate with the Director of Training, Chief Dental Officer, Director of Dental Operations, and other key personnel to identify training and development solutions to support the needs of the company.
  20. Ability to travel locally to CFHC facilities. Possible travel approximately 50%

BENEFITS:

Competitive Salary
Federal Student Loan Forgiveness:
PSLF – 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available  
Malpractice Insurance
Paid Time Off (PTO) – 4.4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded 

COMPETENCIES: Problem solving, action minded, collaborative, communicates effectively, drives engagement, demonstrates self-awareness, instills trust.
PHYSICAL REQUIREMENTS:

  1. Standing/walking/sitting for long periods.
  2. Routinely operate standard office and dental equipment.
  3. Ability to lift weight equivalents to what would be required when (and if) asked to assist and position patients, reposition equipment and lift supplies.
  4. Independently mobile.
  5. Ability to adapt and function in varying environments of workload, worksites, and work shifts.
American with Disabilities Act (ADA) Statement:  External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

  • Dental Assistant @ Dental Associates of Florida

    2 weeks ago

    Winter Haven, Florida, United States Dental Care Alliance Full time

    OverviewDental Associates of FL - Winter Haven is looking for a Dental Assistant  to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.Hours: Mon -Thurs 8-5Position Overview:As a Dental Assistant you are an integral part of care team in providing support to the office and...

  • Dental Receptionist @ Dental Associates of FL

    1 week ago

    Winter Haven, Florida, United States Dental Care Alliance Full time

    OverviewDental Associates of FL - Winter Haven  is looking for a Dental Receptionist to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments...

  • Dental Hygienist

    2 days ago

    Winter Garden, Florida, United States Heartland Dental Full time

    Dental HygienistWinter Garden Village Dental is looking for a Part-Time Dental Hygienist to join our team.About Us:Join a 10-person team that thrives on collaboration, communication and communityHours are: Wednesday 7:30am-5pm, Thursday 7:30am-5pm, Friday 8:45am-1pmMeet our Doctor here: We are a well-established, positive and upbeat team that values teamwork...

  • Data Entry Specialist

    4 days ago

    Winter Haven, Florida, United States Iceberg Mechanical Full time

    About The RoleIceberg Coolingis seeking ahighly organized and detail-oriented Data Entry Specialistto join our remote team. In this role, you will be responsible for accurately entering, updating, and maintaining company and client information within our systems. Your work will support operational efficiency and ensure the integrity of critical business...

  • Customer Support Specialist

    2 weeks ago

    Winter Haven, Florida, United States POS Professional Office Services Full time $18 - $21

    Professional Office Services, Inc. is currently seeking candidates for a Customer Support Specialist at our Winter Haven, FL location. The general hours for this position will be 8:00am-4:30pm (Eastern Time) Monday through Friday.Starting hourly rate is $18.00 to $20.50 per hour commensurate with experience and the opportunity to earn two increases during...

  • Expanded Functions Dental Assistant

    2 weeks ago

    Winter Park, Florida, United States Grace Dental Full time

    Job Summary:We are seeking a Dental Assistant to join our team. The ideal candidate will assist dentist in providing quality dental care to patients. This role requires knowledge of aseptic techniques, dental terminology, and medical documentation. We are willing to train.Responsibilities:- Prepare treatment rooms for patient examinations- Sterilize and...

  • Registered Dental Hygienist

    1 week ago

    Winter Haven, Florida, United States PDS Health Full time $32 - $52

    Now is the time to join Winter Haven Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today $ $52.00 / HourlyRegistered Dental Hygienist At PDS Health, we're redefining integrated healthcare with a patient...

  • General Dentist

    4 days ago

    Winter Haven, Florida, United States Blue Sea Dental Full time

    Blue Sea Dental seeks a full time experienced, pleasant, compassionate dentist with great clinical skills and an excellent chair side manner to join our busy Winter Haven practice. The ideal candidate will be open-minded to new ideas and willing to learn new approaches. If you want to feel like you make a difference and are part of something great, we may be...

  • Java Full stack Developer

    4 days ago

    Winter Haven, Florida, United States Tata Consultancy Services Full time

    Job DescriptionFrontend Development: Design and develop user-facing web applications using modern frontend languages like HTML, CSS, and JavaScript and frameworks like , Angular, or Backend Development: Build and maintain server-side application logic using languages such as , Python, Ruby, Java, or PHP, and manage database interactions with MySQL,...

  • IT/Help Desk Support Specialist

    7 days ago

    Winter Haven, Florida, United States Human Capital Resources and Concepts Full time

    Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in...