Client Strategist

DealMaker is a fast-growing fintech company revolutionizing the capital markets ecosystem with a mission to make online capital raising mainstream. We empower founders, CEOs, and operators to raise capital digitally, both from their own communities and through strategically marketed campaigns. No other platform provides an end-to-end solution like ours—and our track record speaks for itself, with over $2B raised across 1,000+ campaigns. We power the largest online capital raises for customers like EnergyX ($88M), Green Bay Packers ($65M), Miso Robotics ($72M+), Monogram Orthopaedics (Nasdaq:MGRM) and many others, with 3 IPOs in the past year alone. We are quickly expanding our horizons and are seeking talented team members to join us on our journey to transform the global capital market. 

Are you a passionate and data-driven marketing professional looking to make a significant impact in a fast-paced, innovative environment? Do you thrive on helping customers achieve their goals and constantly push your own limits? If so, DealMaker's Customer Marketing Services team might be your next home

About the Team

Our Customer Marketing Services team is at the heart of our client's success. We are a dynamic group of 30 marketing strategists and execution experts dedicated to maximizing our clients' capital raise efforts. We directly impact key performance indicators such as Capital Raised, Marketing Performance, and Customer Happiness. As an intermediate individual contributor, you'll report to the Director of Client Strategy and play a crucial role in delivering exceptional results.

Who You Are

As a Client Strategist, you will be a pivotal partner for our clients, guiding them through their capital raise campaigns with strategic marketing expertise. This role is critical for maintaining customer happiness by successfully raising funds, requiring a blend of analytical thinking, creative problem-solving, and excellent communication skills.

You are a highly motivated and strategic individual contributor with a strong people skills and a natural ability to build rapport and trust. You possess strong marketing capabilities and a strategic mindset, always looking for innovative ways to achieve goals. You are proactive, results-oriented, and embody our values by prioritizing speed over perfection, constantly seeking to push your limits, and always finding a way to overcome challenges. Your dedication to obsessing over customers drives you to ensure their success and happiness.

What you'll do

- Develop and Execute Strategies: Craft comprehensive marketing plans tailored to client objectives, leveraging various digital channels (e.g., email, social media, paid advertising). Your efforts will directly drive outcomes by maximizing capital raised for our clients.

- Analyze and Optimize: Continuously monitor campaign performance, analyze data to identify trends and opportunities, and implement optimizations with a mindset of prioritizing speed over perfection. This ensures campaigns are always performing at their peak, directly impacting marketing performance.

- Client Relationship Management: Build strong, collaborative relationships with clients, acting as a trusted advisor and ensuring their success by obsessing over customers. Your ability to foster these relationships is key to long-term client retention and satisfaction.

- Problem Solve: Proactively identify challenges and find a way to overcome them, offering creative and effective solutions. This ensures campaigns stay on track and client objectives are met, even when obstacles arise.

- Collaborate Internally: Work closely with product, sales, and other internal teams to ensure seamless client experiences and contribute to continuous improvement, always looking to innovate and simplify. Your cross-functional collaboration will enhance overall operational efficiency and client satisfaction.

- Report on Performance: Clearly communicate campaign results, insights, and next steps to clients, demonstrating how your strategies drive outcomes. Transparent reporting builds trust and showcases the tangible impact of your work on their capital raise goals.

What You'll Bring:

- Strong People Skills: Exceptional interpersonal communication, active listening, and relationship-building abilities to effectively manage client expectations and foster trust.

- Strong Marketing Capabilities: Proven expertise in digital marketing channels (email, social, paid media), campaign development, execution, and optimization.

- Strategic Mindset: Ability to think critically, analyze complex data, identify opportunities, and develop innovative solutions that align with client goals and business objectives.

- 3+ years of experience in digital marketing, client services, or a related field, preferably within a fast-paced environment.

- Proven ability to use data to inform decisions and improve processes.

- Excellent presentation skills, with the ability to be bold and direct when needed.

- Experience with marketing automation platforms, CRM systems, and analytics tools is a plus.

- A passion for technology and a desire to work in a dynamic industry.

Why You'll Love Working Here

At DealMaker, you'll be part of a supportive and ambitious team that values your contributions and encourages growth. We offer a challenging yet rewarding environment where you can truly make a difference. You'll have the opportunity to work on diverse projects, learn from industry experts, and directly impact the success of groundbreaking companies. We encourage continuous learning and provide pathways for professional development, allowing you to push your limits and expand your expertise. If you're ready to find a way to achieve great things and drive outcomes with us, we encourage you to apply

Founded in 2018 by leading capital markets lawyers, DealMaker has blazed its own trail as the leading online capital-raising platform. As a Series A tech startup, we are well-capitalized, firmly established in our market, and ready to scale. Here's why you should want to join us:

-Competitive compensation with the opportunity to earn equity—get into a growth company on the ground floor

-A diverse & distributed team of doers, innovators, and experts

-Shared employee benefit plan (medical, vision, & dental)

-Strong autonomy with support from leadership

-Annual learning support And more

Equal Employment Opportunity

DealMaker does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Please inform us if you require any accommodation, and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.