Branch Manager-24/7 Physical Security Services

1 week ago

Tampa, Florida, United States Security Engineers, Inc Full time

Branch Manager-24/7 Physical Security Services

Branch Manager- 24/7 Physical Security Services

Position Title: Branch Manager

  • Any individual who performs the services of a manager for a Class "B" security agency or branch office must have a Class "MB" license. A Class "M" licensee, or a Class "D" licensee who has been so licensed for a minimum of 2 years, may be designated as the manager, in which case the Class "MB" license is not required.

Salary: $50,000 to $60,000

Base salary will escalate as growth at the branch level is achieved. There will be growth metrics provided that start with a commission/performance bonus plan and then transition to performance bonus only (with a higher base salary) once certain goals are achieved. Our goal is to hire someone who is eager to be a proactive part of our growth strategy, partnering with our local sales rep, and build a book of business they can then manage.

Position Summary:

  • The Branch Manager oversees daily operations of 24/7 security services, leading a diverse team to deliver high-quality solutions, drive efficiency, and ensure client satisfaction.

Key Responsibilities:

Leadership & Management:

  • Independently lead and manage a team of security supervisors and officers.
  • Foster a positive work environment, promote teamwork and professional development.
  • Conduct regular performance evaluations with constructive coaching and feedback.

Operational Oversight:

  • Ensure all security operations comply with company policies, contract requirements and client expectations.

  • Make sure all employees have the proper security license at the time of hiring.

  • Track expiration dates for all security officer licenses and renew 90 days prior to expiration.
  • Report all new-hires and terminations to FDACS.
  • Keep track of the company license expiration date and renew it yearly.
  • Maintain personnel records.
  • Maintain a good relationship with the nearest FDACS regional office.
  • Manage scheduling and staffing to ensure continuous 24/7 security coverage.
  • Manage incident and emergency response to ensure swift resolution.

Client Relations:

  • Build and maintain strong client relationships to meet security expectations.
  • Conduct regular client meetings and site visits to assess service quality and address concerns.
  • Prepare and present reports on operational performance and client satisfaction.

Financial Management:

  • Oversee budget and cost control while maintaining service quality.
  • Monitor financial performance and implement strategies to achieve financial goals.
  • Oversee billing and invoices to ensure accuracy and timeliness.

Compliance & Risk Management:

  • Ensure compliance with all regulatory requirements and company policies.
  • Conduct risk assessments and implement strategies to mitigate potential security threats.
  • Maintain accurate records and documentation for audits and inspections.

Qualifications:

  • Minimum of 5 years of experience in security management or a related field.
  • Bachelor's degree in business administration, Security Management, or related field (preferred, not required).
  • Experience in 24/7 security operations.
  • Experience managing budgets and meeting financial performance goals.
  • Certifications in security management (e.g., CPP, PSP) (preferred, not required).

    Security Engineers, Inc. Florida Security Company License: B2600256

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