Recruiting and Employee Care Manager

SYNERGY HomeCare of the West Valley

Goodyear, AZ 85338

Job Type: Full-time

Now Hiring: Recruiting & Employee Care Manager

At SYNERGY HomeCare, we are dedicated to providing quality care to our clients in the comfort of their homes. We know that the heart of our business is our Employees. We are seeking a dynamic leader to spearhead both the acquisition of top-tier talent and the ongoing support and retention of our dedicated caregiving team.

Position Summary:

The Recruiting & Employee Care Manager reports directly to the Administrator and serves as a vital leader within the office. This dual-focus role is responsible for the full lifecycle of the employee experience: from sourcing and hiring high-quality caregivers to managing human resources, professional development, and long-term retention. You will be instrumental in fostering a positive office culture where caregivers feel valued, supported, and motivated to grow.

Essential Duties and Responsibilities include:

Talent Acquisition & Recruitment:

• Drive daily recruiting efforts to consistently bring new caregivers into the business.
• Manage job postings, phone screenings, in-person interviews, and reference checks.
• Identify and develop new recruiting sources to expand the talent pipeline.
• Oversee the hiring process, including background screenings and final hiring recommendations.

Employee Care & Human Resources:

• Manage the current caregiver roster, including disciplinary actions and performance reviews.
• Maintain comprehensive personnel files, ensuring compliance with federal, state, and company policies.
• Track certifications, tax data, attendance, and benefits; process data for payroll use.
• Develop and execute a robust retention plan to enhance employee satisfaction and morale.

Training & Compliance:

• Lead new employee orientations and schedule routine in-service training.
• Utilize the Care Academy training platform to manage post-hire education and professional development.
• Prepare and file reports for any workplace accidents or injuries.
• Participate in the on-call rotation to provide after-hours support as needed.

Qualifications:

• Two years supervisory or management experience in home care or other health-related setting. (preferred)
• Experience working in a high-volume staffing environment is a plus.
• Knowledge of human resources management.
• Knowledge of recruiting, interviewing, and making hiring decisions.
• Proficient in computer skills, applications, phone etiquette, email, etc. (Google Suite, Excel, Powerpoint)
• Must possess leadership skills, human relations abilities, customer satisfactions skills, and organizational skills.
• Professional attitude, both in person and on the phone.
• Exceptional verbal and written communication skills with a focus on human relations and customer satisfaction.
• Bilingual - Spanish is preferred.
• Detail-oriented. Must be able to accurately enter data with excellent attention to detail.
• Well-honed time management skills.
• Must be able to handle difficult situations with good judgment and possess personal integrity.
• Background clearance required.

This job description in not intended to be all inclusive. The employee will be expected to perform other reasonable duties as assigned.

Annual pay is $41,600 to $51,000 Depending on Experience

1) Write a full Paragraph giving an example of working with a challenging client/customer and how you handled it.

2) Email your Resume, Paragraph, and contact information directly to with subject line: "Recruiting & Employee Care Mgr Position".

3) Applications that do not include a Full Resume and Essay will not be considered for this position.

If you have questions, please contact Sarah Claridge at or at the email listed above.