Credit Manager

If you're tired of looking for a "just a job" and want a career with a long-tenured company, look no further Come join our team Great hours, awesome benefits, and an amazing family-friendly work environment 95-year-old Wholesale Electrical Distributor headquartered in Saginaw, MI seeking full-time individual for a Credit Manager. We are looking for the next leader to guide and direct the activities of our credit and collections department. As the Credit Manager, you will be an influencer in the evolution of the credit and collections department as it adapts to our continued growth. We offer a competitive wage and a great benefit package including medical, dental, vision, life insurance, long-term disability, and an incredible company match 401K plan.

Job Description:

• Direct all aspects of the company's credit function aimed at achieving superior A/R aging and DSO measurements.
• Perform short- and long-range strategic planning and priority setting for credit and collections department.
• Build a culture of servant leadership, customer centricity, efficiency, and transparency.
• Deploy standard work and written process documentation across all positions in the department.
• Negotiate the resolution of collection matters with customers, engaging 3rd party collection agencies and legal counsel as necessary.
• Continuously develop people, processes, and system improvements to position department to evolve as the company growth continues.
• Serve as the company expert in the application of credit and collection laws and regulations.
• Produce and discuss monthly accounts receivable status reports with credit department and review monthly reports of customers with balances in excess of $50,000.
• Monitor the reserve for doubtful accounts using the accounts receivable aging reports and makes recommendations for changes.
• Cooperate with accounting department in periodic state sales tax audits.
• Assist in the preparation of monthly financial reports in collaboration with the Vice-President of Finance and Controller. These reports include sales reports, commission reports, and operating reports by business unit.
• Improve and develop processes to identify, resolve, and mitigate customer account delinquencies.
• Work with Finance to forecast bad debt projections and potential customer defaults.
• Leverage systematic processes with use of software or using internal IT resources to improve collection efforts.
• Develop and improve performance metrics that can be used to evaluate performance of collections staff.
• Other duties and projects as assigned.

Job Requirements:

• Bachelor's degree in accounting, finance, or related field or equivalent professional experience.
• 10 or more years' experience with customer receivables, collections, and credit evaluation.
• Proven experience managing a team with in-person and remote members.
• Demonstrated success with process improvement and optimization.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Demonstrated ability to plan and schedule the work of others.

Demonstrated time management and organizational skills, including the ability to

plan and manage multiple priorities simultaneously.

• Ability to work well in a team environment with demonstrated interpersonal skills.
• Commitment to and demonstration of high ethical standards in carrying out duties of

the job.

• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• Strong customer service orientation.
• Strong proficiency with IT systems including but not limited to Eclipse ERP and Microsoft 365 Suite.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Vision insurance

Experience:

• Accounts receivable: 10 years (Preferred)
• collections: 10 years (Preferred)

Work Location: In person