Debt Collections Rep

2 days ago

Plano, Texas, United States Fresenius Medical Care Full time

You will be able to work from your home location within the United States

Seeking Talented Debt Collections Professionals to join an $18 Billion Company and Industry Leader offering the following:

  • Position is 100% Remote
  • Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience & Location.
  • Pay differential offered for Bilingual English/Spanish.
  • Shifts Available - Mon-Fri / 10am-7pm CST.
  • Monthly Commission Bonus Program.
  • Excellent Benefits and Potential for Advancement with a large stable Industry Leader

The Medical Debt Collections Representative will perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment. The collections specialist will utilize excellent communication and customer service skills to resolve patient accounts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assist patients in the resolution of outstanding payments from past due accounts.
  • Identify problem accounts and escalate as appropriate.
  • Update the patient record to identify actions taken on the account.
  • Achieve monthly department collection goal.
  • Maintain minimum production standards.
  • Achieve quality assurance scores that meet department requirements.
  • Work within company attendance guidelines.
  • Provide excellent customer service during all interactions.
  • Perform all responsibilities in compliance with company policies and procedures.
  • Comply with all guidelines, policies, and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.
  • Assist with various projects as assigned by direct supervisor.
  • Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

  • High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

  • 1 - 2 years' related experience.
  • Transferable skills/experience would be beneficial to the position but is not required.
  • Ability to multitask within multiple channels of technology.
  • General computer skills with working knowledge of word processing, spreadsheet, and email applications.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills with the ability to work cohesively within a team environment.
  • Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form

EOE, disability/veterans

  • Hybrid Late Stage Collections Specialist, I

    11 hours ago

    Plano, Texas, United States Carrington Mortgage Full time

    Come join our amazing team and work a hybrid scheduleThe Late Stage Collections Specialist I will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. This level of Loan Counselor may need to escalate borrowers with loan workout or loan modification needs to a higher level Loan Counselor....

  • Associate Litigation Attorney

    5 hours ago

    Plano, Texas, United States Quilling Selander Lownds Winslett & Moser P C Full time

    Quilling, Selander, Lownds, Winslett & Moser seeks an associate attorney with 3 to 10 years of experience for its Consumer Financial Litigation practice group. Role and Responsibilities:Prepare correspondence and legal documents such as contracts, pleadings, briefs, affidavits, motions, and settlement agreements for contract negotiations and...

  • CSR - Customer Service Rep

    2 weeks ago

    Plano, Texas, United States Collin County Mental Health Retardation Center Full time $30,000 - $50,000 per year

    Job Details Plano, TX Full Time High School $16.35 Hourly Description This role is a key team player position in a constantly changing busy environment that requires accuracy, attention to details, initiative and a pro-active approach to duties and responsibilities while working with the individuals in services, clinical team, and...

  • Document Signing Attorney

    2 weeks ago

    Plano, Texas, United States Scott & Associates, PC Full time

    Scott & Associates, P.C.,is a well-established multi-state legal recoveries law firm seeking an in-office attorney to assist with document / judgment review in support of our practice.Since our inception in May 2000, we've evolved into a significant player in debt recovery litigation, providing comprehensive solutions for major banks and creditors.This...

  • Registration Representative I

    2 weeks ago

    Plano, Texas, United States Baylor Scott & White Health Full time $40,000 - $60,000 per year

    About UsHere at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.Our Core Values AreWe serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for...

  • Hybrid White Label Customer Service Specialist, II

    2 days ago

    Plano, Texas, United States Carrington Mortgage Full time

    DescriptionCome join our amazing team and work a hybrid scheduleWork schedule for Plano, TX will be Monday - Friday from 7:00 a.m to 4:00 p.m CST occasionally working some Saturday's.Work schedule for Westfield, IN will be Monday - Friday from 8:00 a.m to 5:00 p.m EST occasionally working some Saturday'sThe Customer Service Specialist II, White Label will be...

  • Hybrid White Label Customer Service Specialist, I

    2 days ago

    Plano, Texas, United States Carrington Mortgage Services, LLC Full time

    Come join our amazing team and work a hybrid scheduleThe Customer Service Specialist I White Label will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current...

  • Nurse Educator Generalist

    1 week ago

    Plano, Texas, United States Baylor Scott & White Health Full time $100,000 - $120,000 per year

    LOCATION: Baylor Scott and White, The Heart Hospitals, TexasSPECIALTY/DEPARTMENT: Hospital wideSHIFT/SCHEDULE: Full time, M-F, flexibility to work with the night and weekend shifts once a month; travel weekly to Baylor Heart Hospitals. Two days at Plano; one day remote, and two days at other heart hospitalsAbout UsHere at Baylor Scott & White Health we...

  • Accountant New

    1 week ago

    Plano, Texas, United States Dotmatics Ltd. Full time $59,116 - $70,372 per year

    Our Why At DotmaticsAt Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive.Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian.We have a vision for a new...

  • Cost Accountant

    2 days ago

    Plano, Texas, United States Aston Carter Full time $40 - $45

    A well-established manufacturing company in Plano is seeking a detail-oriented and experienced Manufacturing Accountant to join its team. This role is fully onsite and offers a dynamic environment where accounting meets operations, with a strong focus on cost analysis, inventory, and financial reporting.Key ResponsibilitiesContract & Cost ManagementReview...