Receptionist/Scheduler

1 week ago

Dover, Delaware, United States At Home Care Agency Full time

Receptionist/Scheduler

Duties:

Job description

  • Greet guests and screen everyone walking in
  • Answer phone calls and forward them as needed.
  • Always maintain a professional approach.
  • Coordinates staffing/personnel and scheduling activities.
  • Supervise work activities/schedules/care logs of caregivers
  • Receive, direct and relay telephone messages and fax messages
  • Pick up and deliver the mail
  • Maintain front desk printer/fax machine with paper
  • Keep front desk area clean and welcoming
  • Create admission binders for new referrals
  • Save all upcoming authorizations on the network and Clear Care
  • Save all 485's on the network
  • Inform nurses of any changes regarding all member
  • Arrange coverage for members care if necessary
  • Provide missed hour report to Quality Assurance on a weekly basis
  • Respond to public inquiries
  • Provide word-processing and secretarial support
  • Develop and maintain a current and accurate filing system
  • Maintain a high level of client privacy and confidentiality per HIPAA regulations
  • Assist with filing in clinical department as well as the Human Resource department.

Qualifications:

  • High school diploma or equivalent required; additional education or certification in office administration is preferred.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
  • Detail-oriented with a high level of accuracy in data entry and record keeping.
  • Ability to maintain confidentiality of sensitive information.
  • Strong problem-solving skills and the ability to work independently or as part of a team.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional administrative support, we encourage you to apply for the Office Assistant position. We offer competitive pay and benefits packages.

To apply, please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $ $22.00 per hour

Work Location: In person

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