Global Quality Systems Auditor

Global Quality Systems Auditor

Department: Corporate Quality Assurance

Reports To: Director, Global Quality Assurance - Corporate - Easton, PA

Location: [Remote] with 50-60% travel (domestic and international:)

About Us:

Victaulic is a global leader in mechanical pipe joining innovations and is the world's leading producer of mechanical pipe joining solutions. The company has 15 manufacturing facilities and 28 branches worldwide with 6,000 employees who speak 43 languages across the globe. With over 4000 global patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection. Since the 1950's Victaulic has been providing ground-breaking fire protection products and system solutions for challenges faced by engineers, contractors, property managers and fire marshals. Victaulic is a leading fire protection manufacturer of innovative fire products and fire fighting systems including fire sprinklers, fire extinguishing and fire suppression systems, pipe couplings and fittings, and flow control valves. These products are used in commercial, infrastructure and industrial applications to protect people and property.

Serve as Victaulic's lead internal auditor for ISO 9001 quality management systems across global facilities. Acting as a consultant and facilitator, this role identifies opportunities for improvement, shares best practices across the enterprise, and partners with site leaders and executives to strengthen quality systems effectiveness. This position serves as a trusted advisor to drive continuous improvement while ensuring ISO 9001 compliance.

Key Responsibilities

Internal Audit Program Leadership (50%)

• Develop and maintain annual risk-based internal audit schedule for global manufacturing and distribution facilities
• Plan and conduct ISO 9001 systems audits at 8-12 sites annually (domestic and international)
• Audit corporate quality processes including supplier quality management, PCAR/SCAR systems, PER processes, foundry operations, and quality KPIs
• Execute audits using a consultative approach focused on process effectiveness and business impact, not just compliance
• Produce clear, actionable audit reports with findings, observations, and improvement recommendations
• Track corrective action plans and verify effectiveness of implemented solutions

Change Management & Facilitation (30%)

• Partner with site leaders and executives to facilitate acceptance and implementation of audit recommendations
• Use influencing skills to drive change without direct authority - build consensus rather than mandate compliance
• Conduct root cause analysis sessions with cross-functional teams to address systemic issues
• Support sites in developing practical corrective actions that align with business realities
• Navigate organizational resistance and build trust across all levels of the organization

Knowledge Sharing & Continuous Improvement (15%)

• Identify and document best practices observed during site audits
• Create mechanisms to transfer successful approaches across facilities (playbooks, case studies, lunch-and-learns)
• Mentor local quality engineers on audit techniques, ISO 9001 requirements, and problem-solving methods
• Serve as internal ISO 9001 subject matter expert and resource for quality questions
• Support preparation for external certification audits by coaching sites on readiness

Program Development (5%)

• Maintain internal audit procedures, tools, and templates
• Develop audit metrics and executive dashboards for program effectiveness
• Integrate audit processes into Ideagen QMS platform as implementation progresses
• Stay current on ISO 9001 standards updates and industry best practices
• Participate in quality strategic initiatives as needed

Key Success Factors

This role will succeed if the person can:

• Build credibility and trust with site leaders and executives quickly
• Deliver tough messages in a way that motivates improvement rather than defensiveness
• Balance compliance requirements with business pragmatism
• See the "forest and the trees" - understand both system-level gaps and operational realities
• Facilitate change without formal authority
• Transfer knowledge effectively across cultural and geographic boundaries

Required Qualifications

Education & Certification:

• Bachelor's degree in Engineering, Quality, Operations Management, or related field
• ISO 9001 Lead Auditor certification (IRCA, Exemplar Global, or equivalent accredited body)
• Active certification status with ongoing professional development

Experience:

• 7+ years in quality systems roles within manufacturing environments
• 3+ years conducting internal or external ISO 9001 audits
• Demonstrated experience in multi-site or global quality operations
• Proven track record of influencing change without direct authority
• Experience working with executive-level stakeholders

Technical Skills:

• Deep understanding of ISO 9001:2015 requirements and ISO 19011 auditing principles
• Knowledge of quality tools (8D, 5-Why, fishbone, FMEA, etc.)
• Proficiency with QMS software platforms
• Strong data analysis and reporting skills
• Experience in manufacturing process quality (machining, assembly, testing)

Core Competencies:

• Influencing & Persuasion - can change minds without positional power
• Relationship Building - establishes trust quickly across cultures and levels
• Facilitation & Coaching - helps others see solutions rather than imposing them
• Business Acumen - understands how quality impacts business performance
• Communication Excellence - written and verbal communication tailored to audience
• Cultural Sensitivity - effective working across international sites
• Resilience - handles pushback professionally and maintains objectivity

Preferred Qualifications:

• Six Sigma Green Belt or Black Belt
• Experience in pipe, valve, coupling, or flow control manufacturing
• Second language capability (Spanish, German, or Mandarin)
• ASQ certifications (CQA, CQE, CQM)
• Change management training or certification

Working Conditions

• Travel 50-60% (domestic and international, including trips of 3-7 days)
• Near major international airport (ex. Newark, Atlanta, Detroit, Houston, Los Angeles, etc.)
• Remote environment when not traveling
• May require occasional evening/weekend work to accommodate global time zones
• Valid passport and ability to travel to all Victaulic operating countries