Senior Agile Delivery and Transformation Lead-Executive Director

JOB DESCRIPTION

Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges As a Senior Agile Delivery and Transformation Lead on the Data & Analytics (D&A) Team, you'll drive three key responsibilities: managing a team of Agility Leads (ALs), Agility Lead Managers, Product Agility Leads (PALs), driving multi-product performance improvement efforts, and ensuring robust metrics and governance.

As the Senior Agile Delivery and Transformation Lead, you'll foster a culture of innovation and high performance. You will be a critical pillar in our enterprise agility strategy, helping scale best practices across the entire product portfolio, as well as to meet the needs of a complex, product-driven organization. You'll enhance team effectiveness, quality, speed, and overall employee and client experience by reducing barriers and improving practices.

Job Responsibilities

• Lead, mentor, and develop a team of PALs, ALs and AL Managers on how to effectively uplift and support their products
• Partner with stakeholders and leaders in Product, Technology, Data, Design, and other key areas to ensure alignment of effort
• Foster a culture of collaboration, innovation, and excellence while guiding your team to successfully implement agile practices across the organization
• Enhance delivery processes and productivity through effective collaboration and innovation
• Leverage AI across the product development lifecycle to improve efficiency and effectiveness.
• Capitalize on opportunities and design solutions for holistic and long-term improvements across the portfolio.
• Deliver business outcomes through streamlined product development practices
• Drive the strategic roadmap for the adoption of agile methodologies, ensuring alignment with business objectives
• Utilize your communication and influence skills to remove impediments for the team
• Identify hot-spots using baseline product and agility metrics, collaborate on remediation plans, prevent metric manipulation, and ensure effective governance
• Drive continuous improvement for the portfolio of products to enable faster, higher quality, and smoother delivery

Required Qualifications, Capabilities, and Skills

• 10+ years of experience or equivalent expertise in a relevant domain, with a focus on product development, agile methodologies, and leading cross-functional teams
• Experience managing and developing managers and individual contributors
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support
• Display advanced knowledge of agile delivery and multiple agile approaches; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
• Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders
• Excellent communication and interpersonal skills with a focus on team collaboration
• Understanding of regulatory and control landscape and its impact on strategy and delivery
• Extensive product management experience related to a data and analytics function

Preferred Qualifications, Capabilities, and Skills

• Bachelor's or advanced degree in a related discipline
• Management consulting skillset (impact orientation, business understanding, program management, executive presence)
• Deep knowledge of data governance and controls

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.