Services Support Specialist

3 days ago

Des Moines, Iowa, United States Orchard Place Full time


Why Orchard Place?
At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values inclusion, and continuous improvement.
 
Job Title: Services Support Specialist
 
Pay for this position is posted at: $21.00 hourly
 
Position Overview: The Services Support Specialist provides essential support for the professional development and community development for the Child Care Resources & Referral (CCR&R) Region 4.  This role ensures that training and community outreach efforts are coordinated effectively and delivered with a Trauma-Informed Care, strengths-based, and multi-occurring perspective.
 
Key Responsibilities:
  • Participate in statewide Iowa CCR&R system-building activities.
  • Collaborate with the Professional Development Specialist to maintain CCR&R training and trainer approval systems and statewide training policies.  
  • Respond to requests for information or assistance at the state level as directed.
  • Demostrate working knowledge of Iowa's training registry, I-Power.
  • Coordinate and monitor training logistics:
    • Ensure professional development policies are followed.
    • Assist with developing regional professional development plans for HHS-funded core series trainings and other professional development offerings.
    • Support professional development activities including scheduling, attending, monitoring events, documenting attendance, and follow-up communication.
    • Plan and attend regional professional development planning meetings.
  • Schedule and facilitate trainings, which may occur outside normal business hours. Secure training locations, prepare audiovisual equipment, handouts, and attendance records.
  • Provide technical assistance to child care providers in accessing I-Power.
  • Develop tools to increase the number of available child care slots in the region, particularly underserved areas.
  • Engage with community members to identify child care needs and available resources.
  • Participate in community and stakeholder meetings to address child care access and impact.
  • Support statewide meetings with HHS and CCR&R staff regarding provider recruitment and child care needs.
  • Maintain data on child care recruitment and business outreach; assist with reporting.
  • Prepare and distribute outreach materials for businesses, communities and events.
  • Partner with consultants to coordinate and host peer-to-peer provider events.
  • Complete required documentation.
Qualifications:
  • Bachelor's degree in Early Childhood or Elementary Education with an Early Childhood Endorsement and formal education in adult learning OR two years of experience delivering successful adult education.
  • Experience in early care and education programs preferred.
  • Strong computer skills, including database management and Excel proficiency.
  • Valid driver's license and driving record that meets agency guidelines.
What are some of the things our current staff enjoy while working here?
  • Enjoy a competitive benefit and time off package.
  • Make a significant impact on and provide valuable input in promoting quality childcare in Iowa.
  • Work with a supportive team to provide the best resources and support to our clients.
  • Receive professional development and training opportunities.
Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.

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