Unit Secretary

Description

Shift: Day 7a - 3p & Eves 3p - 11p

Required: High School Diploma or GED

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.

Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.

Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America's 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community – we are its center.

Summary:

To provide combination secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.

Responsibilities:

1. Transcription of Physician's Order's and computer skills Criteria A: Transcribes Physician's Order's in an accurate and timely manner according to Norwalk Hospital's Policies and Procedures. Transcription of Physician's Order's and computer skills Criteria B: Calls department for facilitation of transcribed order when appropriate.

2. Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Files all reports in the correct patient's records daily. Replenishes and reviews records on a daily basis, according to unit procedures. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.

3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Competent in the use of Cerner, Navicare Call System, Vocera, Nash system and Forms on Demand. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner. Communication Criteria D: Remains current with unit based and hospital wide information, such as email, Shared Governance and other means of communication

4. Occupational and Personal Responsibilities Criteria A: Follows all identified policy and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Offers suggestions and solutions to help improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment. Occupational and Personal Responsibilities Criteria D: Complies all competencies and annual requirements as established by the Staff Development Department and the Nurse Manager. Maintains personal Educational Record.

5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.

6. Unit responsibilities Criteria A: Enters all assignments in to the Navicare system. Unit responsibilities Criteria B: Enters the Nash data every 4 hours and reviews the previous 24 hours of data for accuracy on day shift. Unit responsibilities Criteria C: Supports unit by assisting with call bell response according to unit standard, following hierarchy. Unit responsibilities Criteria D: Completes unit safety rounds, including checking name bands, signage, and emergency equipment.

7. Performs other duties as assigned.

8. Fulfills all compliance responsibilities related to the position.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experiences.

Minimum Experience: zero to six months

Desired: Working knowledge of medical terminology

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Norwalk Hospital Association

Org Unit: 397

Department: Ortho/Neuro

Exempt: No

Salary Range: $ $28.50 Hourly

With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health