Director of Digital Platforms

1 week ago

Escondido, California, United States MyComputerCareer Inc Full time

Director of Digital Platforms
Location: Hybrid – Must be located in the Raleigh, NC area

At MyComputerCareer (MyCC), we're on a mission to change lives through education and empower career changers to pursue their dreams in IT. Behind every student success story is a network of systems, tools, and technology that keep our teams connected, efficient, and focused on what matters most, helping people transform their futures. 

We're seeking a Director of Digital Platforms to lead the strategy, integration, and optimization of our core business systems, including Salesforce, ensuring they drive operational excellence, data integrity, and a seamless experience for both employees and students. This role will lead a high-performing team of system administrators and analysts and will be responsible for advancing MyCC's enterprise data strategy.

What You'll Do


• Define and execute the vision for MyCC's enterprise platforms and data strategy, ensuring Salesforce and related systems align with organizational goals and growth strategies.

• Partner across all departments to understand operational needs, streamline workflows, improve adoption, and enable scalable solutions that support companywide efficiency.

• Collaborate closely with senior leadership to design and deliver an integrated technology roadmap that supports both current and future business priorities.

• Oversee Salesforce administration, governance, and integrations with other key platforms such as HRIS, LMS, financial systems, and marketing automation tools.

• Develop and manage a multi-year roadmap for system enhancements, AI-driven automation, and analytics that improve performance and decision-making.

• Lead data governance and reporting strategies, ensuring accuracy, accessibility, and insight across the organization.

• Drive continuous improvement by identifying opportunities to simplify processes, strengthen connections between systems, and enhance user experience.

• Manage vendor relationships, budgets, and project timelines for technology initiatives and platform maintenance.

• Lead a team of administrators and analysts, fostering a culture of collaboration, innovation, and accountability.

• Stay ahead of emerging technology trends, Salesforce releases, and best practices to keep MyCC's digital ecosystem efficient, secure, and future-ready.

Key Competencies


• Demonstrated success leading large-scale development and coding projects, integrations, platform enhancements, and user adoption initiatives

• Strong understanding of CRM strategy, workflow automation, software development lifecycle, and data governance

• Excellent communication, leadership, and project management skills with a strong balance of technical and business insight

Education & Experience


• Bachelor's degree in Business, Technology, or a related field

• 5+ years of proven experience leading teams and managing Salesforce and enterprise systems in a complex, multi-department organization

• Background in education technology or related industries preferred, with familiarity in student or customer lifecycle systems (CRM, LMS, SIS)

• Salesforce certifications (Administrator, Platform App Builder, or Consultant) preferred

• Experience driving data strategy, AI adoption, and reporting initiatives to improve decision-making and operational performance

Physical & Cognitive Demands

The physical and cognitive demands listed below represent the requirements needed to successfully perform the essential functions of this role. Reasonable accommodations may be made as needed.


• Communicate clearly and effectively, both verbally and in writing.

• Observe, analyze, and identify opportunities for improvement.

• Move throughout office environments or partner locations as needed.

• Maintain a high level of cognitive function to support complex decision-making.

• Occasionally stoop, kneel, or crouch within office settings.

• Lift up to 25 lbs on occasion.

Why Join Us?
At MyComputerCareer, we offer a supportive environment where you can make a meaningful impact on the lives of our students. If you're looking for a fulfilling career where you can help others succeed while growing professionally, apply today

Equal Employment Opportunity Statement:
MyComputerCareer is an Equal Opportunity Employer.

This job description is not designed to cover or contain a comprehensive list of all duties or requirements. Duties, responsibilities, and activities may change at any time with or without notice.

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