Network & Engagement Specialist

Living the vision of "Advancing the business of healthcare today for a better tomorrow," Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it, and we're here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.

The Medical Group Management Association (MGMA is looking for an Network & Engagement Specialist to join our Denver/hybrid team.

The Network and Engagement Specialist is responsible for the execution and continuous improvement of MGMA's network and community engagement initiatives. Operating with a high level of autonomy, this role is responsible for designing and managing scalable processes that deliver value-driven networking services, community experiences, and professional recognition programs aligned with MGMA's mission. The Network Product Specialist exercises independent judgment in decision-making and cross-functional collaboration to drive member engagement and expand professional networks across the healthcare industry. 

Essential Functions:

•  Manage the planning, development and execution of MGMA's community building programs and networking activities, including online communities, virtual events, awards programs, the career center, and volunteer engagement systems.
• Design and maintain a robust internal and external database of volunteers and subject matter experts to ensure data integrity and accessibility for stakeholder use.
• Uses data analytics to assess the performance of networking initiatives and report insights to senior leadership, informing broader member engagement strategies.
• Develop and execute external communications in partnership with marketing to engage existing network members and solicit new participants. 
• Works continuously on the improvement of procedures to enhance productivity such as process improvements, task automation, or engaging new technology. 
• Leads and/or attends network events for technical support and product enhancement purposes. 
• Collaborates with internal stakeholders including product team leadership and IT, driving continuous improvement of existing products as well as facilitating the creation of new networking activities.
• Other duties as required and necessary to ensure the success of the organization.

Supervisory duties:

• None

Requirements

  Knowledge, skills and abilities:

• Proven ability to consistently promote, support, work, and act in a manner in support of MGMA's mission, vision, and values. 
• Strong data management, database utility, and database skills.
• Ability to exercise creativity, critical thinking and problem solving in service of effective workflows and utilization of technology.
• Must be detail oriented and able to handle multiple projects while prioritizing accordingly in a time-sensitive environment. 
• Strong industry reputation and ability to work directly with clients.  
• Familiarity with healthcare organizations and practices is preferred. 
• Ability to identify problems, research alternatives, and implement solutions.    
• Expertise in stakeholder relationship management and cross-functional collaboration
• Ability to work independently to exercise judgment and creativity.
• Intermediate knowledge of Microsoft Excel, Microsoft Word, and Adobe Acrobat although an advanced level is desired. 
• Basic experience with Microsoft Dynamics or other CRM system is preferred.   

Education:

• A Bachelor's degree in business administration, education, communication, or related field is required.   

Experience:

• Three (3) or more years' experience in membership services, content management, or customer service is required. 
• Experience in healthcare administration is preferred.

An equivalent combination of education and experience may be substituted on a year for year basis. 

Additional Requirements/Licenses/Certifications:

• Must have reliable transportation.
• Must have a valid driver's license. 

Working environment  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment. 
• Will need to attend conferences and MGMA events around the country.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and scanners.
• Regular, predictable attendance is required.

Physical Activities  

The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business: 

• Ability to read, write, edit 
• Ability to converse, discuss, convey 
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research. 

While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities: 

• Ability to perceive, identify, recognize 
• Ability to detect, determine, discern, judge 
• Ability to assess, estimate, compare 

This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities: 

• Ability to operate PC/keyboard and other office productivity equipment 
• Ability to position self to traverse/navigate around typical office setting 
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.

Why Work for Us  

MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and both short- and long-term disability. We invest in our employees' growth with a 401(k) plan featuring company match, profit-sharing, and professional development opportunities. We prioritize work-life balance through a hybrid work schedule, an employee assistance program, and a generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance, MGMA is committed to giving employees a well-rounded and gratifying employment experience.  

We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.   

HYBRID SCHEDULE: On-site in Denver Tech Center Office every Tuesday and Thursday.

MGMA does not engage in immigration sponsorship or relocation.  

The application deadline is October 20, 2025. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $60,000- $75,000, depending on the skills, education, and experience of the candidate