Operations Manager

2 weeks ago


Riverside, California, United States US BIC logistics Full time

Logistics Operations – Job Responsibilities

  • Coordinate daily logistics operations including order processing, inventory movement, and shipment scheduling.
  • Manage inbound and outbound shipments, ensuring timely and accurate delivery to customers or distribution centers.
  • Communicate with internal teams, suppliers, and logistics service providers to monitor and resolve any delivery issues or delays.
  • Prepare and process shipping documents such as invoices, packing lists, bills of lading (B/L), and customs clearance forms.
  • Track inventory levels and support cycle counts and stock audits to ensure accuracy and availability.
  • Utilize WMS/ERP systems for order entry, inventory tracking, and shipment updates.
  • Monitor logistics KPIs (e.g., on-time delivery rate, order accuracy, shipping costs) and generate regular reports for management.
  • Support process improvement initiatives to enhance operational efficiency, reduce costs, and improve customer satisfaction.
  • Ensure compliance with company policies, trade regulations, and safety standards.
  • Handle logistics-related customer service inquiries, including shipment tracking, order status, and problem resolution.

Job Type: Full-time

Pay: $ $30.00 per hour

Expected hours: 1 – 40 per week

Benefits:

  • Dental insurance
  • Paid time off
  • Vision insurance

Work Location: In person


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