Operations Manager
2 weeks ago
Logistics Operations – Job Responsibilities
- Coordinate daily logistics operations including order processing, inventory movement, and shipment scheduling.
- Manage inbound and outbound shipments, ensuring timely and accurate delivery to customers or distribution centers.
- Communicate with internal teams, suppliers, and logistics service providers to monitor and resolve any delivery issues or delays.
- Prepare and process shipping documents such as invoices, packing lists, bills of lading (B/L), and customs clearance forms.
- Track inventory levels and support cycle counts and stock audits to ensure accuracy and availability.
- Utilize WMS/ERP systems for order entry, inventory tracking, and shipment updates.
- Monitor logistics KPIs (e.g., on-time delivery rate, order accuracy, shipping costs) and generate regular reports for management.
- Support process improvement initiatives to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Ensure compliance with company policies, trade regulations, and safety standards.
- Handle logistics-related customer service inquiries, including shipment tracking, order status, and problem resolution.
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 1 – 40 per week
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Work Location: In person
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