Sr. Training and Development Specialist

JOB PURPOSE 

The Sr. Training & Development Specialist leads the design, delivery, and evaluation of learning programs that strengthen associate capability and drive business outcomes. This associate partners with internal leaders and external vendors to align learning initiatives with strategic goals and foster a culture of continuous growth. The role is responsible for managing and optimizing the Learning Management System (LMS) and streamlining training operations to ensure consistency and scalability. Additionally, the specialist proactively identifies capability gaps, recommends targeted development strategies, and contributes to broader organizational learning efforts. 

CORE WORK RESPONSIBILITIES 

Training and Development (Design, Facilitation & Delivery) – 75% 

• Lead the design and delivery of learning programs that build associate capabilities and support business outcomes 

• Facilitate high-impact training sessions across multiple formats (in-person, virtual, hybrid) for diverse audiences and roles 

• Partner with subject matter experts and leaders to co-create relevant, timely, and engaging learning content 

• Integrate adult learning principles and instructional design standards into all content creation and facilitation efforts 

• Explore, evaluate, and leverage innovative learning tools—including AI applications—to continuously enhance the relevance, efficiency, and impact of training delivery. 

• Oversee day-to-day management of the Learning Management System (LMS), ensuring content accuracy, user access, and data integrity 

• Evaluate training effectiveness using qualitative and quantitative data to drive continuous improvement and demonstrate learning impact 

• Identify development gaps and recommend strategies that align with organizational priorities, culture goals, and performance trends 

• Serve as a peer coach and trusted learning advisor to associates and presenters, strengthening facilitation and communication practices 

• Collaborate with department managers to assess role-specific learning needs and co-develop targeted development plans 

• Monitor key learning metrics and use insights to support strategic workforce development decisions 

Onboarding – 15% 

• Partner with department leaders to assess training needs and develop comprehensive training plans for new associates 

• Coordinate and facilitate onboarding sessions to ensure consistent, high-quality experiences for new hires 

• Manage onboarding logistics by assigning required learning in the LMS and ensuring training content remains accurate and relevant 

• Review and refresh onboarding materials in collaboration with HR and business stakeholders 

Administrative Tasks and Reporting – 10% 

• Maintain accurate training records, attendance data, and program documentation 

• Track budget usage for assigned programs and communicate with leadership to align on spend and vendor activity 

• Prepare reports and summaries on training participation, effectiveness, and trends 

• Contribute to companywide learning initiatives as needed, including compliance rollouts, LMS enhancements, and exploration of emerging tools and technologies that support scalable learning. 

QUALIFICATIONS 

Required: 

• Bachelor's degree in Human Resources, Business, or related discipline; or equivalent work experience 

• Minimum of 5 years of experience in training, learning and development, or a related human resources function 

• Demonstrated success in leading training and development initiatives at the organizational level 

• Experience designing, facilitating, and evaluating training programs for diverse audiences 

Preferred: 

• Experience working with learning management systems (LMS) and instructional design software 

• Curiosity and experience around leveraging AI tools in Learning and Development 

• Professional certifications in training, facilitation, or instructional design (e.g., SHRM, CPTD, ATD, or similar) 

• Experience managing vendor relationships or external training partners 

COMPETENCIES 

• Change Management – Demonstrates agility in navigating and leading others through organizational change. Supports and promotes continuous adaptation and innovation. 
• Analytical Skills – Applies data and evidence-based reasoning to evaluate training effectiveness and make informed decisions for learning strategies. 
• Continuous Improvement – Identifies opportunities to enhance learning programs, processes, and systems. Acts on feedback to increase the impact of development initiatives. 
• Subject Matter Expertise – Applies in-depth knowledge of training and development practices to design and deliver effective learning solutions. Maintains up-to-date understanding of industry standards and tools. 
• Technology Curiosity – Demonstrates an openness to exploring new tools and methods to improve learning. Proactively researches emerging technologies such as AI and identifies opportunities to apply them effectively in training environments. 
• Professionalism: Exhibits strong integrity, accountability, and respect in all interactions. Maintains confidentiality and demonstrates commitment to the company's mission and values. 

ESSENTIAL FUNCTIONS 

This position performs key responsibilities in learning and development initiatives. Essential functions include designing and delivering training, collaborating with leaders to support onboarding, and collecting and analyzing data to inform decision-making. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. 

PHYSICAL DEMANDS AND WORKING CONDITIONS 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The associate's work is performed in an office environment and requires the ability to operate standard office equipment and keyboards; and repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers. The associate frequently is required to sit walk; climb; balance and stoop, kneel, crouch, or crawl. The associate may, infrequently, be asked to lift and/or move up to 25 pounds. The associate is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures. 

The associate may travel occasionally by air or car to other office or business locations.   

DISCLAIMER 

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The associate must be able to perform the essential functions of the job, with or without reasonable accommodations. The company retains the right to change or assign other duties as needed.