Transaction Processing Associate II

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Mailroom Associate

On-Site Only in East Lansing, MI

Payrate: $18.00/hr.

Join the Conduent Mailroom Team

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best   

Working for you: 

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

Schedule: Monday-Saturday 3:00AM - End Time (Off Thursday/Sunday)

• $18.00 per hour pay rate, paid bi-weekly
• Paid Training
• Full-time schedule (40 hrs. a week) 
• Career Growth Opportunities
• Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. 

About the Role:

The Mailroom Associate is responsible for pre-adjudicating documents, capturing data, and ensuring accuracy through correction and validation as required. 

• Performs batching procedures and feeds all documents into the Opex scanning equipment.
• Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps.
• Completes assignments using multiple source documents to verify data or use additional information to do the work.
• Follows up on pending documents involving analysis.
• Responsible for preventive maintenance of the scan room equipment. Reports any maintenance issues to supervisor.
• Rebuild and reprocess rejected transactions.
• Performs other duties as assigned.
• Complies with all policies and standards.

Those successful in this role:

• Have experience working in a similar role.
• Pays attention to details and accuracy.
• Experience using PC's and computer software
• Experience with Opex or other scan room equipment is a plus

Requirements:

• Have 1+ Year(s) in transaction processing or production environment
• Ability to submit to and pass a background check. 
• High School diploma or GED

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to  You may also click here to access Conduent's ADAAA Accommodation Policy.