Robotics Field Operations Technician

7 days ago

New York, New York, United States Serve Robotics Full time $60,000 - $120,000 per year

At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It's designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?

As a Robotics Field Operations Technician, you'll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support.

This role is onsite in Brooklyn, NY

Responsibilities

  • Troubleshoot, diagnose, and repair robots using hardware and software tools.

  • Monitor and support robots in the field, resolving operational issues.

  • Assist with the deployment and retrieval of robots in and out of market areas.

  • Conduct component-level and assembly-level testing to identify performance issues.

  • Provide feedback to engineering and development teams to refine hardware, software, and operational processes.

  • Track, manage, and maintain lab and component inventories.

  • Log repair activities in Jira, including photos and videos, to inform hardware and software teams.

  • Assist merchants, retail staff, and customers during delivery operations.

  • Maintain the cleanliness and appearance of robots to uphold Serve Robotics' brand image.

Qualifications

  • 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.

  • Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.

  • Experience with software and hardware troubleshooting.

  • Familiarity with Jira or similar documentation tools.

  • Ability to lift 70 lbs and spend extended periods on your feet.

  • Comfortable driving U-Haul-sized vehicles.

  • Valid U.S. driver's license.

  • Ability to work weekends and flexible shifts, including mornings and evenings.

What Makes You Standout

  • Hands-on experience in robotics or automation systems.

  • Familiarity with rapid prototyping, testing, or instrumentation.

  • Comfortable riding a bicycle in a city environment.

  • Field Service Technician

    1 week ago

    New York, New York, United States ENGEL North America Full time $80,000 - $120,000 per year

    ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.Do you have what it takes to spur...

  • Field Technician

    1 day ago

    New York, New York, United States Majestic Photobooth Full time $25 - $30

    Job Title: Field TechnicianPosition Location: Queens, NY (Regional Travel)Department: OperationsType: Full-Time/Part-Time/Contractor Compensation: Starting at $25- $30About Us:Majestic Photobooth is a leading provider of creative photo experiences and custom photobooths for brands, venues, and events, nationwide. Since 2006, we have been trusted by some of...

  • Senior Robotics Infrastructure Engineer

    1 week ago

    New York, New York, United States Energize Group Full time $120,000 - $180,000 per year

    We are hiring for this role in both New York, NY and San Francisco, CAAbout the CompanyA fast-growing robotics company is building affordable robots designed to take on repetitive and physically demanding work. Their systems combine cutting-edge hardware with a human-in-the-loop teleoperation stack allowing real-world deployment today while scaling autonomy...

  • Field Service Technician

    1 day ago

    New York, New York, United States Diebold Nixdorf Full time

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.Installs, debugs and provides technical maintenance for product and component...

  • Robotics Clinical Director

    16 hours ago

    New York, New York, United States Smith+Nephew Full time

    Robotics Clinical Director (Northeast)Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.What will you be doing?The Robotics Clinical Director (RCD) reports directly to the Area Vice President of Strategic Sales, The RCD is primarily responsible for driving "Best in Class" account Implementation, seamless...

  • Audio Visual Technician

    14 hours ago

    New York, New York, United States Technical Operations Inc Full time

    We are seeking a skilled Multimedia Audio Visual Technician to join our team. The ideal candidate will have hands-on experience supporting audio-visual multimedia operations, preferably with AV companies, and exposure to live event production and corporate environments. The ability to work under pressure and adapt quickly is essential. This role involves...

  • Robotics Development Manager

    3 days ago

    New York, New York, United States Smith+Nephew Full time

    Robotics Development Manager(Territory includes NJ, NY, MA, ME, VT, NH, CT)Life Unlimited.At Smith+Nephew we design and manufacture technology that takes the limits off living.What will you be doing?As the Robotics Development Manager (RDM), you will be responsible for guiding surgeons and recon teams through the CORI robotics clinical sales conversion...

  • Field Technician 1

    5 days ago

    New York, New York, United States Intertek US Full time $40,000 - $60,000 per year

    Entry Level Field Technician I – York, PAIntertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Entry Level Field Technician I to join our Professional Services Industries, Inc. (Intertek-PSI) team at our (Youngstown) area at the York, PA office. This is a fantastic...

  • Field Services Technician 2

    1 week ago

    New York, New York, United States Cubic Corporation Full time $24 - $31

    Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Field Service Technician II

    1 week ago

    New York, New York, United States NCR Atleos Full time $40,800 - $73,200

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved...