Financial Wellness

2 days ago

Elmhurst, New York, United States Shrategy Full time

About Us

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit counseling agency with over 28 years of experience in providing housing and advisory services to the residents of Queens. Our mission is to preserve and revitalize underserved neighborhoods in Queens by empowering individuals and stabilizing communities. We work collaboratively with government agencies and businesses, guided by the needs of local residents. Our target areas include Community Boards 1 through 4, encompassing neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst, East Elmhurst, and Jackson Heights.

In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling more than 2,000 clients, and securing approximately $8.6 million in affordable financing for first-time homebuyers. Our comprehensive programs include First-Time Homebuyer education, Homeowner Services, Emergency Home Repairs, Workforce Development, Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency & Resiliency.

Position Summary

The Financial Wellness & Affordable Housing Advisor plays a dual role in promoting housing stability and economic empowerment in Queens. This position combines one-on-one financial counseling with affordable housing support, helping clients overcome financial barriers, access housing opportunities, and build a pathway toward long-term stability and independence.

You will be a trusted resource for renters, first-time homebuyers, and families navigating NYC's complex housing landscape—equipping them with the tools to secure and maintain affordable housing while improving their financial health.

Key Responsibilities

  1. Financial Counseling & Coaching

  2. Provide individualized, confidential financial counseling sessions focused on budgeting, savings, credit building, debt reduction, and financial goal-setting.

  3. Assess each client's financial health and develop customized action plans tailored to their needs and goals.
  4. Offer guidance and referrals for public assistance programs, banking products, or housing-related financial support when applicable.

  5. Support clients in navigating financial crises (e.g., rent arrears, medical debt, wage garnishments).

  6. Affordable Housing Navigation

  7. Assist individuals and families with applying for affordable rental housing, public housing, housing lotteries, and income-restricted units.

  8. Guide clients through tenant application processes, income verification, and lease signing.
  9. Provide eviction prevention support and help clients apply for rental assistance programs (e.g., ERAP, FHEPS, CityFHEPS).

  10. Educate clients on tenant rights, lease responsibilities, and housing-related regulations in NYC.

  11. Education & Outreach

  12. Facilitate group workshops on topics such as:

  13. o Budgeting and savings, Understanding credit, Navigating NYC affordable housing, Renters' rights and responsibilities, Planning for homeownership
  14. Participate in community events, housing fairs, and outreach campaigns to promote NHSQ services.

  15. Build partnerships with community-based organizations, housing developers, schools, and tenant associations.

  16. Documentation & Program Reporting

  17. Maintain accurate, timely, and confidential client records in compliance with grant requirements.

  18. Collect data and success stories for program reporting and evaluation.
  19. Contribute to the development and refinement of program tools, materials, and procedures.

  20. Attend staff meetings, internal trainings, and external professional development workshops.

  21. Cross-Department Collaboration

  22. Work closely with housing counselors, homeownership advisors, and lending staff to ensure clients receive holistic support.

  23. Participate in regular team meetings, trainings, and community events.
  24. Refer clients to internal and external programs based on needs (e.g., housing stabilization, lending, workforce development).

Qualifications

  • Bachelor's degree in Social Work, Public Administration, Urban Planning, Finance, or related field—or equivalent experience.
  • Minimum of 2 years' experience in financial counseling, housing support, case management, or community services.
  • Familiarity with NYC affordable housing systems (HPD, HDC, NYCHA), rental subsidies, and tenant protections.
  • Knowledge of credit systems, personal finance principles, and tools for budgeting and credit improvement.
  • Strong written, verbal, and interpersonal communication skills.
  • Empathy, cultural sensitivity, and a passion for serving diverse, low- to moderate income communities.
  • Bilingual skills (Spanish) preferred.
  • Certification in housing counseling or financial coaching (e.g., HUD, AFCPE) preferred or willingness to obtain within 6 months of hire. Schedule & Work Conditions
  • Monday to Friday, 9:00 a.m. – 5:00 p.m.; occasional evenings and weekends required for workshops and events
  • Hybrid schedule available; must be able to work in-office at least 3 days per week
  • Local travel may be required; occasional out-of-area travel possible

Benefits

Comprehensive benefits package including Health, Dental, Paid Time Off (PTO), and additional fringe benefits.

Job Type: Full-time

Pay: $50, $60,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: Hybrid remote in Elmhurst, NY 11373

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