Service Tech I

3 days ago


Fayetteville, North Carolina, United States BROCK CABINETS Full time

The Service Technician I role is an entry-level position focused on learning and supporting cabinet installation, service, and warranty tasks. This technician assists senior service techs while developing foundational skills in cabinet adjustments, repairs, and job-site procedures. This role plays a vital part in ensuring completed installations are functional, visually consistent, and meet Brock Cabinets' quality standards.

Primary Responsibilities:

  • Assist experienced technicians with cabinet installation, touch-ups, and warranty repairs.
  • Transport, unload, and organize cabinet materials and tools on the job site.
  • Perform basic adjustments and minor repairs, including:
  • Touch-ups and surface corrections
  • Replacing doors, drawer fronts, and hardware
  • Installing shoe molding, scribe, and toekick
  • Learn to install skins, crown molding, and other trim elements (with guidance).
  • Understand cabinet sizes and gain foundational knowledge of cabinet construction.
  • Use measuring tools accurately; perform basic cuts as needed.
  • Develop proper use of hand and power tools common to cabinet installation.
  • Perform small homeowner service appointments under supervision.
  • Practice strong attention to detail to ensure cabinets meet alignment, fit, and finish standards.
  • Provide professional communication and courteous customer service on job sites.
  • Complete other entry-level tasks as assigned while building skill proficiency.

JOB REQUIREMENTS

  • Minimum age 21 with a valid Driver's License
  • 5 years licensed driving experience with no infractions (required)
  • Ability to safely lift 50+ pounds.
  • Strong attention to detail and accuracy in measurement and alignment.
  • Ability to work independently or as part of a team.
  • Effective communication skills (reading, writing, active listening).
  • Problem-solving ability for basic field issues.
  • Customer service-oriented mindset.
  • Preferred Experience:
  • 1 year cabinetry experience or construction experience, relevant work experience.

BENEFITS

  • 401(k) employer match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off


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