Data Center Technician 2

Description

Description

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us    
build and operate the suite at significant scale, where coordinated cloud    
services are broadly distributed in a multi-tenant cloud environment We are    
committed to providing best-in-cloud products that meet the needs of our    
customers who are pursuing some of the world's biggest challenges. Sounds    
like you? We encourage you to apply and join our team  

What you'll be doing:   
* Hardware installation & configuration of enterprise servers and cabling    
infrastructure.   
* Hardware Break/Fix replacement of FRUs   
* Rack installation including putting racks in place, cabling, power up    
and handoff of servers to internal provisioning teams.   
* Troubleshooting and resolve Telco Connectivity issues   
*Troubleshoot & Replace Network Switch equipment   
* You will communicate within a ticketing environment that is used and    
supervised by multiple internal Oracle Cloud service owners and    
teams.   
* Documentation of activities and build/modify SOPs   
* Structured cabling, labeling, and troubleshooting of    
fiber/copper/telecom cables.   
* System power supplies and cabling install, fix and repair   
* You should be able to execute small projects on your own and work    
with your manager in planning and executing larger local projects   

Requirements:   
*Knowledge of server/storage/network hardware.   
* Strong interest in learning new DC concepts.   
* Strong verbal and written communication skills   
* Shift schedule (4 days a week, 10-hour shifts). Includes weekends and    
holidays.   
* 3+ years working in an IT environment.   
* Experience solving problems on servers, networking devices and  IT    
equipment.   
* Inventory management experience. Ordering, receiving, and shipping    
server parts. Experience taking on-call shifts and ability to respond to critical events    
as needed.   
* Experience raising issues to Sr. onsite staff and management as    
needed.   
* IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)   
* Knowledge of trunk infrastructure is a plus

#LI-JH9

Responsibilities

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us   
build and operate the suite at significant scale, where coordinated cloud   
services are broadly distributed in a multi-tenant cloud environment We are   
committed to providing best-in-cloud products that meet the needs of our   
customers who are pursuing some of the world's biggest challenges. Sounds   
like you? We encourage you to apply and join our team  

What you'll be doing:  
* Hardware installation & configuration of enterprise servers and cabling   
infrastructure.  
* Hardware Break/Fix replacement of FRUs  
* Rack installation including putting racks in place, cabling, power up   
and handoff of servers to internal provisioning teams.  
* Troubleshooting and resolve Telco Connectivity issues  
*Troubleshoot & Replace Network Switch equipment  
* You will communicate within a ticketing environment that is used and   
supervised by multiple internal Oracle Cloud service owners and   
teams.  
* Documentation of activities and build/modify SOPs  
* Structured cabling, labeling, and troubleshooting of   
fiber/copper/telecom cables.  
* System power supplies and cabling install, fix and repair  
* You should be able to execute small projects on your own and work   
with your manager in planning and executing larger local projects  

Requirements:     
* Knowledge of server/storage/network hardware.  
* Strong interest in learning new DC concepts.  
* Strong verbal and written communication skills  
* Shift schedule (4 days a week, 10-hour shifts). Includes weekends and   
holidays.  
* 3+ years working in an IT environment.  
* Experience solving problems on servers, networking devices and IT   
equipment.  
* Inventory management experience. Ordering, receiving, and shipping   
server parts. Experience taking on-call shifts and ability to respond to critical events   
as needed.  
* Experience raising issues to Sr. onsite staff and management as   
needed.  
* IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)  
* Knowledge of trunk infrastructure is a plus

Responsibilities

Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

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