Director Quality and Safety-Sterile Processing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Overall program responsibility for the Quality, Safety and education portfolio for the Sterile Processing Department for the Rochester campus. This role will focus across the Rochester Campus in all areas of Sterile Processing, High Level Disinfections and Low-Level Disinfection. Serves as quality management subject matter contact person/liaison for quality management staff at the department and division level. Develop and implement quality assurance and safety programs for sterile processing operations.

Key Responsibilities:

Develops a Quality, Safety and Education Strategic plan for the department

Ensure compliance with all relevant regulatory standards and guidelines.

Conduct regular audits and inspections of sterile processing procedures and equipment.

Provide training and education to sterile processing staff on best practices and safety protocols.

Investigate and address any quality or safety issues that arise.

Collaborate with other departments to ensure seamless and safe patient care.

Maintain accurate records and documentation related to quality and safety activities.

Stay up-to-date with industry trends and advancements in sterile processing.

Hiring, training, staff advancement and development, coaching and performance management.

The Director of Quality and Safety must have a broad view of the program objectives and organizational culture and processes. This includes having a solid understanding of stakeholders, their needs and expectations, and acceptance of program objectives. This position requires strategic visioning and planning skills to align program goals and benefits with the long-term goals of the organization. The Director of Quality and Safety is responsible for leading the quality and Education teams, identifying interdependencies, communicating program requirements, tracking progress, making decisions, and resolving conflicts and issues. The position requires coordination and collaboration external partners, and program/project managers across the organization. The incumbent creates a customer service driven focus adept at working collaboratively with physician and administrative partnerships, and across sites, shields and departments . The Director of Quality and Safety has the ability to work with people from diverse backgrounds to build relationships across the organization. The position will require direct and/or indirect supervision and evaluation of staff, contractor/vendor resources, and other internal or external resources.

Qualifications

Master's degree with 3-5 years experience Quality or Safety Management. Demonstrated success in serving as the leaders in managing large, complex, project initiatives. Requires skill in effective decision making and consensus management. Strong understanding of program management, project management, business process development, resource management, risk management, and stakeholder management. Experienced in leading teams of direct/indirect staff, staff development and team building. Excellent verbal and written communication skills, high level of emotional intelligence, self-motivated, commitment and strategic insight, and highly organized. Demonstrated history of continuing education in project management and administrative processes. Knowledge and understanding of current practice, education, research, and administration directions and challenges. Committee and consensus-managed, physician-led organization, and operations management. The following licensure/certification is preferred: Healthcare Sterile Processing Association (HSPA), Certified Healthcare Leader (CHL), Subject Matter Expert Associate for Advancement of Medical Instrumentation (AAMI TIR-119), and/or completed silver quality academy.

Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.

Exemption Status

Exempt

Compensation Detail

$119, $179,108.80 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Typical schedule is normal daytime working hours M-F however scheduling flexibility outside of normal daytime business hours may be necessary to support department needs.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Stephanie Robinson