Back of House Service Technician

5 days ago


Chicago, Illinois, United States Convene Full time $28,000 - $44,000 per year

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey..

The Back of House Service Technician will be responsible for maintaining the cleanliness and organization of all food service department areas, utensils and equipment in a sanitized and orderly condition. We need someone customer focused, with strong attention to detail, as well as someone highly motivated and ready to work in a team. The Back of House Service Technician will report to the Executive Chef.

What You'll Do:

  • Care and cleaning of kitchen equipment, dish room and pot washing areas
  • Operate and maintain dish room equipment according to sanitary standards
  • Clean up spills in the kitchen, dining area, his/her own work area immediately
  • Wash pots, pans, trays and other cooking and serving equipment
  • May wash and peel vegetables and fruits
  • Keep display equipment clean and free of debris during meal service as assigned
  • Maintain and refresh restrooms
  • Follow principles of sanitation and safety in handling food and equipment
  • Transfer supplies and equipment between storage and work areas by hand or with the use of a hand truck
  • Remove trash, separate into designated containers, and maintain clean floors in the kitchen and dining area
  • Steam cleanse and/or scrub out trash and garbage cans
  • Complete shift work, as assigned, in a timely thorough manner in accordance with department standards
  • Inform chef and manager in a timely manner when supplies are low
  • Assist other functions as needed
  • Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follow HACCP standards
  • Maintain sanitation and orderliness of all equipment, supplies and utensils within the work area
  • Handle and ensure that all deliveries are properly stored, according to both state and federal health regulations
  • Represent the company in a courteous, efficient, and friendly manner in all customer and employee interactions
  • Greet customers courteously
  • Relay relevant comments from customers directly to supervisors
  • Interact with customers and resolve customer complaints in a friendly and service oriented manner
  • Ensure customer satisfaction

What We Look For: 

  • Previous experience preferred
  • Flexible and long hours are sometimes required
  • Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for an extended period of time

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $22.00

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at 

We're Here For You: 

At Convene, you'll receive:

  • Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
  • Time Off & Balance: Generous PTO, your birthday off (because, of course), paid parental leave, and a year-end holiday closure to recharge.
  • Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
  • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
  • Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

#LI-AS1



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