Regional Director of Sales
16 hours ago
Job Summary
The Regional Director of Sales is responsible for direction and strategy in areas of overall account management, business generation, prospecting for area/hotels assigned, and revenue management. The RDOS is focused on each property consistently achieving revenue, room night, and food & beverage goals. The RDOS will manage, train, and work directly with the sales teams at assigned properties.
Essential Job Functions:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Mid-Continent standards as required by scheduling.
- Always comply with Mid-Continent standards and regulations to encourage safe and efficient operations.
- Lead and direct individual hotel sales teams, providing leadership and motivation, to achieve departmental and property-level performance goals.
- Provide strategic guidance on group and transient RFP processes, ensuring alignment with each hotel's business needs.
- Collaborate with sales teams to coordinate efforts and drive revenue.
- Build and maintain strong relationships with key internal and external stakeholders.
- Coach and develop sales talent through regular training, performance evaluations, and constructive feedback.
- Lead recurring sales meetings and ensure alignment with corporate and property priorities.
- Oversee the preparation of key sales reports, including weekly and monthly performance commentary, tactical sales plans, and monthly action plans.
- Present strategy updates to property leadership and executive leadership, providing insights on current performance, forecast trends, and revenue-driving initiatives.
- Actively participate in the development of annual budgets, focusing on revenue.
- Monitor travel and hospitality industry trends to identify opportunities and inform sales strategy. Use these trends and recommend strategies to increase revenue from established and new markets.
- Act as a subject matter expert, providing strategic insights that support property-level decision-making.
- Conduct persuasive sales presentations and participate in client engagement activities, traveling as required.
- Partner with the Marketing and Revenue teams to align promotional and distribution efforts with sales objectives.
- Lead the development and execution of annual Sales & Marketing Plans, with adjustments based on market dynamics.
- Recruit, hire, train, and provide career development for all sales personnel at assigned properties.
- Perform other duties as requested by management.
Requirements
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Knowledge of hospitality and/or property management is preferred.
- Strong understanding of the sales process as it applies to the hospitality industry.
- Ability to complete tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
- Must be able to work after normal business hours and weekends.
Education and Experience:
- Bachelor's degree, preferably in hotel management, business administration, or related field, required.
- Five or more years of experience in the hotel industry required; managerial experience preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Ability to travel long distances via vehicle or air as permitted. Travel up to 75%
- Must be able to lift up to 15 pounds at times.
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