Strategic Partner Manager, Business Messaging

Meta is seeking a detail oriented and results-driven Strategic Partner Manager to join in our journey to grow business messaging via WhatsApp, Instagram and Messenger channels. This role will provide an unique opportunity to work with a dynamic ecosystem of partners that integrate with Meta solutions in the areas of messaging, signals, measurement, commerce and creative. The mission of Monetization Partnerships is to be the engine for business growth and innovation through partnerships.We are looking for an experienced Strategic Partner Manager with a charter of evaluating, onboarding, scaling and driving innovation with some of the largest and most innovative Business Messaging partners and Solution providers in North America. The ideal candidate is a leader who has demonstrated success in building and scaling alliances. Owning outcomes, attention to detail, problem-solving across multiple work-streams with some ambiguity and mapping cross-functional decision trees are essential skills for this role.

Strategic Partner Manager, Business Messaging Responsibilities:

• Take ownership of strategic partners, develop and prioritize key Meta integrations, and execution of partnership goals
• Build clear growth plans with partners by defining joint roadmaps, managing multiple top to top touch points, and activating Go To Market motions
• Establish and build trusted relationships with key Partner stakeholders including within the Product, Go To Market, Sales and Operations teams
• Manage C-suite relationships with partners to help deliver mutually beneficial products and services to our customers
• Maintain detailed understanding of Partner Tech stack, Business & Strategy in context of the partnership, Ecosystem and Competitive Landscape
• Maintain a cadence of regular syncs with partners to understand their roadmaps and priorities to proactively identify opportunities to grow the partnership beyond any initial deal
• Coordinate among cross functional stakeholders internally to ensure success of company objectives by: gathering high quality and actionable partner and market insights, influencing roadmaps, and ensuring accountability and communication flow
• Proactively resolve business and operational issues with partners and be an internal advocate for them
• Execute in an intense, fast-paced, and highly iterative environment

Minimum Qualifications:

• 8+ years of work experience, including 5+ years of related alliance/partnership management/strategic account management experience
• Demonstrable basic understanding of how APIs work, including an interest in Meta channels like WhatsApp, Instagram, Voice Calling
• Understanding of Business Messaging, voice and video partner ecosystem and technology
• Proven interpersonal, communication and presentation skills
• Results and detail oriented, with documentation and reporting skills
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Experience operating with high degree of autonomy

Preferred Qualifications:

• Masters Degree/MBA (in a relevant domain)
• Experience working with Business Messaging Products, Solutions or Partners
• Experience leading strategic alliances with partners across multiple programs/products/lines of business
• Experience conducting data analyses and taking a data driven approach to prioritizing partnership objectives, goals and investment decisions

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-

$129,000/year to $187,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.