Site Supervisor

1 week ago


Fairbanks, Alaska, United States Cummins Talent Acquisition Full time

We are looking for a talented Site Supervisor to join our team in Service in Fairbanks, AK. 

In this role, you will make an impact in the following ways:  

  • Enhancing Technician Performance
    You'll drive productivity and repair quality by effectively scheduling, guiding, and supporting Service Technicians and Team Leaders.
  • Developing Talent
    Through regular coaching, feedback, and performance reviews, you'll foster professional growth and build a high-performing service team.
  • Providing Technical Support
    As the first line of support, you'll help technicians troubleshoot issues and escalate complex problems, ensuring timely and accurate repairs.
  • Optimizing Service Operations
    You'll manage logistics, materials, and equipment to ensure safe, efficient, and high-quality service delivery.
  • Improving Customer Satisfaction
    By keeping customers informed on repair status and addressing concerns proactively, you'll build trust and long-term relationships.
  • Driving Process Improvement
    You'll lead continuous improvement efforts by identifying and implementing changes that align with evolving customer expectations and business goals.
  • Ensuring Accountability and Results
    You'll monitor open repairs, branch goals, and technician performance to ensure timely completion and superior service outcomes.
  • Managing Warranty and Compliance
    You'll resolve warranty issues and ensure all service activities meet Cummins standards, reinforcing the company's reputation for reliability and integrity.


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