IT Support Consultant

4 weeks ago

Tampa, Florida, United States Paragon Cyber Solutions Full time

Paragon Cyber Solutions is an award-winning, woman-owned small business providing cybersecurity, CMMC, and IT services to federal and commercial clients. We support mission-critical programs across the DoD and civilian agencies and operate with a lean, execution-focused model. This role is a local contract opportunity for an experienced IT professional who can provide both hands-on and remote systems support.

ROLE OVERVIEW
The IT Support Consultant will provide on-demand IT services including endpoint setup, tenant administration, and on-site technical support at our test center. The contractor will manage their own schedule while responding to tasks and service requests within agreed upon timeframes.

KEY RESPONSIBILITIES (CONTRACT SCOPE)

• Perform on-site updates and maintenance for PCs at Paragon's test center and corporate office (as required)

• Configure and deploy new corporate laptops (imaging, security, user setup)

• Provide remote administration support for Microsoft 365 / Entra ID tenant

• Execute administrative support and updates for Google Workspace tenant

• Troubleshoot endpoint, access, and account issues

• Implement security best practices as directed

• Document work performed and provide clear handoff notes


• Additional duties as agreed upon

REQUIRED QUALIFICATIONS

• Proven experience providing IT support in small to mid-size environments

• Hands-on experience with Windows endpoints and laptop deployment

• Experience administering Microsoft 365 and identity environments

• Experience with Google Workspace administration

• Ability to work independently and manage tasks without daily supervision

• Must be local to the Tampa Bay area and available for on-site work as needed

PREFERRED QUALIFICATIONS

• Experience supporting testing centers or secure environments

• Familiarity with cybersecurity or compliance-driven organizations

• Experience supporting government contractors or regulated clients

ENGAGEMENT NOTES (IMPORTANT)

• This is a 1099 independent contractor role

• Work is assigned on a task or project basis

• Contractor determines work schedule and methods

• No guarantee of ongoing work or employment

• This role does not include employee benefits

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