STS Training Specialist

The Lockwood Group

The Lockwood Group is a Global Professional Services Provider established with a purpose to deliver Mission Readiness service and solution to the Department of Defense and Federal Government. Our culture is built upon a Mission Readiness vision and our six core values. We believe in customer centric service delivery with intent to uncover, understand, and solve the underlying problems of the true end customers for our services – the military (the soldier, airman, seaman and Marine) and federal service professionals. 

Take the first step to "Mission Readiness" by viewing our Mission Readiness Capability video which articulates our Core Purpose: The Lockwood Group Launches Mission-Ready Capabilities Video 

Primary Responsibilities:

The primary responsibilities of the STS Training Specialist and Instructor include New Equipment Training (NET) analysis, design, development, implementation, evaluation, delivery, and maintenance of training packages in accordance with (IAW) Training and Doctrine Command (TRADOC) Regulation (TR , and TRADOC Pamphlet (TP Operate, install, configure, troubleshoot, and perform field level maintenance on TN equipment which include satellite communication (SATCOM) terminals, network communication systems, radios, and line of site (LOS), and wireless fidelity (Wi-Fi). Utilize Work Packages (WPs), Technical Manuals (TMs), Original Equipment Manufacturer (OEM) product material, and Detailed Technical Procedures (DTPs) along with available equipment to develop training material. Review quarterly updates to make certain training material remain up to date, and in line with software changes pushed to warfighters supporting TN systems. Travel to various CONUS and OCONUS locations by means of Temporary Duty (TDY) to support New Equipment Fielding (NEF) Training, modifications, and operational needs statements (ONS) for TN. Be familiar with installing software and verifying components connections and operations which include updating systems with quarterly software updates, and ensuring functionality by confirming access to the satellite, accessing a webpage on the world wide web, and making a softphone or voice over internet protocol (VoIP). Repair, troubleshoot, and perform PMCs on TN systems to ensure continued operation. Work with TN logistics representatives, and customers to return merchandise authorization (RMA) components that fail during NET, and ONS. Be accustomed to functioning in a classroom setting and conducting After Action Reviews (AAR) to gather warfighter feedback on TN courses. Prepare and provide daily reports, student rosters, and AARs to Training Manager in support of training. Experienced in working within a team to accomplish task, meet deadlines, conduct training, validations, and verifications. Perform additional duties as specified to meet the needs of NET, support the customer, and meet mission requirements.

Other duties as required/ needed.

Curriculum Development:

• Coordinate with Government customers to prepare and maintain TPF and NET plans for current and future systems.
• Create customized training plans based on current systems, new system upgrades, and mission-specific requirements.

Training Services:

• Provide classroom instruction, and field level training on TN systems and sub systems.
• Develop Task Analysis, Terminal Learning Objects (TLOs), Enabling Learning Objectives (ELOs), Lesson Plans (LPs), Learning Step Activities (LSAs), Student Guides (SGs), Instructor Guides (IGs), Practical Exercises (PEs),
• Assessments, Student Handouts, and Course Schedules for Training Packages (TPs).
• In support of NET development, inputting data into TRADOC Training Development Capability (TDC), which include entering Training Support Package (TSP) Program of Instruction (POI), and Lesson Plans (LPs) into the system data base.
• Interface with the Government Training Manager, Leads, and Customers daily, and serve as the subject matter expert (SME) for training development.
• Perform preventive maintenance checks and services (PMCS) on equipment before, during, and after use to ensure continuous operation, and to identify potential problems swiftly.
• Execute equipment operation, maintenance, troubleshooting, and field level task to ensure technical proficiency.
• Review course material and perform actions or objectives to standard to ensure all are in line with TRADOC regulations.
• Conduct and participate in internal validations with team members and external verifications with stakeholders to evaluate NET documentation for quality, effectiveness, and efficiency.

Cross Training:

• Work amongst a team and individually to broaden knowledge on TN systems and participate in informal and formal training to increase the familiarity of systems competency.

Basic Qualifications

• Bachelor's Degree with 3 or more years of experience or equivalent Military Occupation Specialty (MOS) in lieu of degree and 4 years of hands on experience on related TN (formerly WIN-T) systems.
• Active DoD secret security clearance.
• Technical understanding and experience with TN systems.
• Fundamental understanding of SATCOM, LOS, and Wi-Fi systems.
• Must have LAN and WAN networking experience (Net+, Sec+, CCNA, preferred).
• U.S. Passport required.
• Minimum of 80% CONUS and OCONUS travel required.

Salary

• 60k to 75k

Lockwood Credo, Core Values and Culture

The Lockwood mission is to create an organization focused on service.  We serve – each other, the soldier, our customers, our employees, our partners, our vendors, and our community. Service is at the center of our Core Values and Culture.

Our customers come first.  Being responsive, professional and reliable is why we are hired.  We aim to deliver on all promises, exceeding customer expectations and making certain all business decisions are made with the customer in mind.

Our employees are the face of our service.  They are at the front lines working with our customers daily, and it is Lockwood's duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.

Our partners are fuel for our engine.  Our great vendors, consultants and teaming partners combine to fuel Lockwood, ensuring we successfully deliver always.  We work alongside our partners as one cohesive team.

Service to the community is important to us.  We seek to volunteer, engage and support our communities through investment of time and resources.

This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.

The following 6 Core Values are the foundation by which we serve:

•Ethics and Integrity

•Customer Commitment 

•Team and Family Environment

•Service

•Leadership

•Positivity

If these Core Values resonate with you, we would love to have you join our team 

The Lockwood Group is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. The Lockwood Group will consider qualified applicants with criminal histories for employment in accordance with relevant laws.

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