Neuro Member Experience Specialist
4 days ago
Overview
We are seeking a dedicated and enthusiastic Neuro Member Experience Specialist to join our team. This role is essential in providing exceptional customer support and enhancing the overall experience for our members. The ideal candidate will possess strong communication skills, a passion for client services, and the ability to handle various tasks efficiently in a fast-paced environment.
Neuro Member Experience Specialist
Big Heart Center for Parkinson's Wellness
Join our mission-driven team helping people with Parkinson's move, speak, and live stronger. The Neuro Member Experience Specialist is the welcoming face of our center — supporting therapy and fitness programs, maintaining the gym, and helping grow our community through outstanding service and member engagement.
Responsibilities:
- Greet members, manage scheduling, and support therapists during sessions and group classes.
- Maintain cleanliness and organization in therapy and gym spaces.
- Provide tours, answer questions, and call leads about programs.
- Earn bonuses for new membership sign-ups and renewals.
Qualifications:
- Friendly, motivated, and passionate about helping others.
- Strong communication and organizational skills.
- Prior experience in fitness, therapy, or customer service preferred.
Compensation:
- Competitive hourly rate + membership bonuses
- Supportive, team-focused environment
Apply today and help others find strength through movement and connection.
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
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