Hardware Sustaining Engineer

Who We Are
Designed with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About The Role
As a member of our Hardware Team, you will support the design, development, and manufacturing of Verkada's full product line. Verkada's Hardware Sustaining Engineers ensure that we are always shipping high quality products to our customers.

What You'll Do

• Evaluate and debug field failures in collaboration with electrical and mechanical engineers
• Support products from initial mass production through end of life
• Follow-up on RMA trends, report on quality/RMA status to cross functional teams, and drive corrective action back through manufacturing as necessary
• Communicate and visit with customers to understand deployment issues
• Review and define quality test standards to minimize design quality issues
• Audit and evaluate JDM quality systems, define manufacturing quality metrics, monitor production quality, and work with JDM partners to drive continuous improvement
• Work with JDM on continuous improvement on yields and process/test stability
• Work with the JDM partners on qualifying new component sources
• Work with the Hardware team through EVT, DVT and pilot production to help ensure a high quality product

What You Bring

• BS in Electrical Engineering, MS preferred
• 2+ years of experience in developing and manufacturing new electronics products
• Prior experience designing, troubleshooting, and debugging hardware products
• Must be willing and able to work onsite five days per week
• Ability to travel up to 20%

US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$95,000—$160,000 USD

Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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